Event Registration & Technology Consultant

North American Mission Board•Alpharetta, GA

6d•Hybrid

About The Position

This position supports the Events Team with a primary focus on event registration systems and event logistics, and is cross-trained to provide backup support for digital signage systems and online meeting/virtual event platforms. Event Registration Management Serve as a primary administrator of NAMB's event registration platform (Accelevents), managing event builds, registration workflows, ticketing, and reporting. Manage relationships with Accelevents-related contractors and vendors, coordinating deliverables, timelines, and troubleshooting. Configure and test registration sites, forms, confirmation communications, and payment processing for each event. Train and support ministry partners and internal staff on use of the registration platform. Monitor registration data, generate reports, and provide analytics to ministry partners and leadership. Troubleshoot registrant issues and platform errors, escalating to contractors or Accelevents support as needed. Continuously evaluate and recommend improvements to registration processes and platform configuration. Event Logistics and Execution Assist with planning, organizing, and executing live events onsite and in-building. Assist with organization, quality control, and care of live event assets. Assist with shipping, receiving, assembly, and disassembly of event assets. Assist with setup, teardown, and production of live events. Maintain working relationships with production and logistics teams for smooth event delivery. Support offsite warehouse operations alongside the team. Assist with delivery of event assets to event locations as needed. Safely operate a forklift as needed (training provided). Digital Signage and Virtual Platform Support (Cross-Trained Backup) Provide backup support for building digital signage systems (22Miles, Extron, and related displays) when the Event & Meeting Technology Manager is unavailable. Provide backup support for online meeting/virtual event platforms (Zoom, Microsoft Teams, GoTo Webinar, etc.), including basic setup and troubleshooting. Assist with virtual and hybrid event execution under the direction of the Event & Meeting Technology Manager. Coordinate with the Event & Meeting Technology Manager to ensure consistent, non-duplicative coverage.

Requirements

Bachelor's degree or equivalent, preferably in business, marketing, hospitality event management, or ministry.
2–4 years of experience with event registration platforms (Accelevents or similar) and event logistics preferred.
Experience in a church, ministry environment, or professional event production setting with exposure to faith-based events preferred.
Ability and willingness to travel, including evenings, weekends, and holidays.
Strong flexibility and problem-solving skills; able to handle unexpected challenges calmly and creatively.
High attention to detail; able to manage multiple projects simultaneously.
Ability to remain professional and Christ-honoring under stress.
Excellent interpersonal and communication skills with ministry leaders, staff, contractors, and attendees.
A servant-hearted attitude and willingness to serve in any capacity.

Nice To Haves

Accelevents or similar event registration platforms
event logistics
church, ministry environment, or professional event production setting with exposure to faith-based events

Responsibilities

Serve as a primary administrator of NAMB's event registration platform (Accelevents), managing event builds, registration workflows, ticketing, and reporting.
Manage relationships with Accelevents-related contractors and vendors, coordinating deliverables, timelines, and troubleshooting.
Configure and test registration sites, forms, confirmation communications, and payment processing for each event.
Train and support ministry partners and internal staff on use of the registration platform.
Monitor registration data, generate reports, and provide analytics to ministry partners and leadership.
Troubleshoot registrant issues and platform errors, escalating to contractors or Accelevents support as needed.
Continuously evaluate and recommend improvements to registration processes and platform configuration.
Assist with planning, organizing, and executing live events onsite and in-building.
Assist with organization, quality control, and care of live event assets.
Assist with shipping, receiving, assembly, and disassembly of event assets.
Assist with setup, teardown, and production of live events.
Maintain working relationships with production and logistics teams for smooth event delivery.
Support offsite warehouse operations alongside the team.
Assist with delivery of event assets to event locations as needed.
Safely operate a forklift as needed (training provided).
Provide backup support for building digital signage systems (22Miles, Extron, and related displays) when the Event & Meeting Technology Manager is unavailable.
Provide backup support for online meeting/virtual event platforms (Zoom, Microsoft Teams, GoTo Webinar, etc.), including basic setup and troubleshooting.
Assist with virtual and hybrid event execution under the direction of the Event & Meeting Technology Manager.
Coordinate with the Event & Meeting Technology Manager to ensure consistent, non-duplicative coverage.