Event Registration Specialist

Informa Group . • Fort Lauderdale, FL

19h • Hybrid

About The Position

This role is based in our Fort Lauderdale office. As the Event Registration Specialist, you will assist and collaborate within the registration department for events produced in South Florida Ventures. Your responsibilities will include supporting events and handling registration communications. This position calls for a commitment to being in the office five days a week.

Requirements

• Bachelor’s degree in Business Management, Information Systems or Management; or 3-5 years equivalent work experience.
• Ability to work with a team and manage one or more onsite employees
• 3-5 years of experience with SaaS, CRM, or Registration development
• Strong platform administration skills, ability to learn environment individually
• Strong analytical, problem-solving, and recommendation skills.
• Strong interpersonal skills and ability to manage stress well
• Proficient in the use of Microsoft Office applications – Word, Excel
• Ability to effectively work within a team and independently, to review and process sensitive material with complete confidentiality.
• Able to assess situations and make clear decisions in a timely manner in the best interest of the organization
• Strong organization, prioritization, and time management skills; excellent written and verbal communication skills.
• Ability to travel up to 30% of the time

Responsibilities

• Serves as a support within the event group with open communication including the VP, sales, marketing, operations, and customer service
• Collaborate with SFV Registration department on specific requirements in required documentation for registration website builds to provide optimal exhibitor experience
• Facilitate acceptance testing to ensure quality and acceptance criteria are satisfied
• Oversee project life cycle from start to finish; maintain the current timeline for all events
• Assist in scoping requirements for registration website builds and participate in acceptance testing to ensure quality and functionality
• Assist with onsite event operations such as ordering supplies, equipment, coordinating customer support programs and staffing
• Become an extension of the ‘onsite team’ and foster a good relationship with colleagues.
• The ability to work outside of standard working hours to support exhibitors in different time zones onsite at events
• Performs additional duties as assigned

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees