Event Planning Manager

Zachry • San Antonio, TX

5d • Onsite

About The Position

The Event Planning Manager executes the planning function for catering and group events according to hotel guidelines and in collaboration with the operations team. The role delivers customized luxury event experiences designed to support guest satisfaction, profitability, and long-term client loyalty.

The manager plans and details meetings, catering events, and group functions; coordinates with clients and hotel departments; and oversees event spaces and on-site delivery. The role also collaborates with Events, Sales, Operations, and culinary teams, manages event contracts and revenue-related activities, and supports service standards and teamwork. Flexibility to support business needs, including evenings, weekends, and holidays, is required.

The position is at The Monarch San Antonio, a 200-room boutique hotel in downtown San Antonio operated by Zachry Hotels.

Requirements

• High school diploma or equivalent required.
• Strong organizational skills and ability to manage multiple complex programs.
• Excellent communication and client-facing skills.
• Strong attention to detail and ability to interpret contracts, BEOs, and event data.
• Working knowledge of event systems and tools such as Delphi, Excel, and Word.
• Solid food and beverage knowledge and ability to collaborate on creative menus.

Nice To Haves

• Four-year college degree preferred.
• Experience in a luxury hotel or resort environment preferred.
• At least 2 years of catering sales experience preferred.
• At least 2 years of event planning experience preferred.
• Prior experience leading or coordinating complex events preferred.

Responsibilities

• Plan, detail, and execute meetings, catering events, and group functions, including space requirements, timelines, menus, décor, and equipment.
• Serve as the primary liaison between clients and hotel departments to ensure seamless event delivery.
• Conduct site inspections and visually inspect meeting rooms and event spaces for accuracy against BEOs.
• Service high-end VIP groups and complex events with a focus on personalization and excellence.
• Partner with the Director of Events, Sales leadership, and Operations to deliver luxury events.
• Support consistent service standards through process reviews and on-site execution oversight.
• Collaborate with culinary teams on creative menu development and customized experiences.
• Integrate current trends in event design and guest experience.
• Maximize revenue and control expenses through accurate forecasting, upselling, and room block management.
• Uphold and manage the terms and conditions of catering and event contracts.
• Support pricing strategies and menu offerings to drive profitability and creativity.
• Demonstrate positive leadership behaviors that support teamwork, accountability, and service excellence.
• Communicate professionally with clients, vendors, and internal teams.
• Maintain flexibility to support business needs, including evenings, weekends, and holidays.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k).
• Paid leave.
• Bonus program.
• Company-paid short-term and long-term disability insurance.
• Employee assistance program.
• Tuition reimbursement.
• Additional benefits are offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED