Event Operations Specialist Full Time

ANSWERS IN GENESIS GROUP•Williamstown, KY

5d•Onsite

About The Position

The Event Operations Specialist supports and assists the Director of Attraction Event Operations with scheduling, planning, facilitating, and executing events and conferences for Answers in Genesis at the Creation Museum, Ark Encounter, Headquarters, and Answers Academy. The role serves as Event Operations Lead for assigned events and works with internal and external event planners to create, update, and communicate event plans and supporting documents. It also provides opportunities for spiritual, personal, and professional development. The position is expected to reflect Answers in Genesis’ SERVE core values—Serve, Equip, Relate, Value, and Engage—and to deliver exceptional hospitality to event guests and day guests. The successful candidate approaches work with integrity and a service-focused, mission-centered mindset.

Requirements

Agree with and be able to sign the Answers in Genesis Statement of Faith.
Maintain a personal relationship with Jesus Christ and regularly attend a local Bible-believing church.
Be available to work at the Creation Museum or Answers Center as needed.
Be available to work weekends and evenings during events at the Answers Center and Creation Museum.
Remain calm under pressure.
Be proficient with Microsoft Office 365.
Be able to lift and move objects up to 50 pounds.
Be able to stand or sit for prolonged periods.
Work as a team member in support of the ministry’s objectives.
Be able to multitask and be mission-focused and process-driven.
Have leadership experience or comparable education.
Have professional event experience, preferably in a cultural or academic institution or work environment.
Complete an online application, provide salary requirements, a salvation testimony, a Creation Belief Statement, and confirmation of agreement with the Answers in Genesis Statement of Faith; complete a background check and pre-employment drug screen.

Nice To Haves

Knowledge of the events and/or theatre industry.

Responsibilities

Promote the mission and standards of Answers in Genesis and create a SERVE culture in all work.
Approach tasks with a second-mile mindset and prioritize personal integrity in interactions and assignments.
Provide exceptional guest service and hospitality to event and day guests at Ark Encounter, Creation Museum, and Headquarters.
Lead event operations for assigned events, collaborating with internal and external planners to create, revise, maintain, and communicate event plans and supporting documents.
Gather and organize event details and provide accurate information to Operations and appropriate Answers in Genesis departments.
Attend and participate in event-planning and event-operations meetings for Creation Museum, Headquarters, and Ark Encounter events.
Initiate and facilitate calls, emails, and planning meetings with event-planner clients.
Help maintain event and event-operations calendars and assist with scheduling meeting rooms for Legacy Hall and Moris Whitcomb at the Creation Museum and Ark Encounter.
Maintain organized OneNote and SharePoint files and manage tasks and projects in ClickUp.
Coordinate parking arrangements and secure and distribute credentials for speakers, artists, VIPs, and exhibitors.
Order and receive wayfinding and operational signage in ClickUp for assigned events.
Develop sufficient knowledge of artist, speaker, and client contracts to execute requirements on time and as written.
Assist the Director of Attraction Event Operations with seating plans and coordination for ticketed and large-scale events.
Serve as Event Producer, Front-of-House Lead, and/or Back-of-House Lead as assigned.
Schedule post-event recap meetings and record suggested improvements for future events.
Proofread and approve daily schedules at the Creation Museum and Ark Encounter, ensuring accuracy and facilitating corrections as needed.
Perform other duties and responsibilities assigned by management.