Event Operations Specialist

CHG Healthcare • Midvale, UT

2d • $52,700 - $114,300 • Hybrid

About The Position

CHG Healthcare is seeking a skilled and strategic Events Operations Specialist to join their corporate events team. This role serves as the technical expert for event technology platforms. The specialist will be responsible for building, maintaining, and executing technology solutions, and creative workflows to support the corporate events function. The ideal candidate must demonstrate exceptional technical skills, project management, data integrity and analysis, and program improvement skills while working alongside teammates, stakeholders, and clients, both internal and external.

Requirements

• Extremely organized with the ability to manage multiple projects and competing priorities
• Strong collaboration skills with the ability to work in ambiguous environments
• Strong project management skills to ensure deadlines are set, communicated, and met by all involved parties
• Exceptional verbal and written communication with internal and external stakeholders
• Deep understanding of event registration fundamentals and ability to anticipate attendee needs
• Strong attention to detail to ensure event tech functionality, including integrations and IT permissions
• Strategic thinker with a creative mindset and passion for delivering exceptional experiences
• Exceptional interpersonal skills with ability to build relationships and trust with clients, executives, and business teams
• Skilled influencer, able to communicate complex messages while demonstrating patience
• Ability to thrive in a fast-paced environment and work in ambiguous situations while maintaining quality
• Ability to keep calm and focused demeanor in stressful situations
• Ability and willingness to travel and work nights and weekends as required
• Experience in event planning or event technology management
• 3+ years of direct experience using the Cvent platform with proficiency in complex registration design, build, management, and reporting capabilities
• Must have knowledge of creating events with multiple registration types, admission items, and travel integrations
• Proficient in project management tools, preferably Smartsheet and Asana
• Expert in MS Office (with emphasis on Excel and PowerPoint)
• Understanding of a variety of technology tools and platforms with ability to speak to features and benefits
• Understanding of group travel process and ability to assist

Nice To Haves

• Experience with Swoogo
• Design experience in Canva or Photoshop

Responsibilities

• Support the corporate events function by developing processes and procedures to find efficiencies through technology
• Design and customize complex event registration websites, mobile apps, email communications, and attendee surveys within the Cvent or Swoogo platforms
• Manage event workflows including registration, payment processing, attendee management, and comprehensive reporting
• Develop and manage processes related to the intake of registration requests
• Assist with event budgets and timelines including event logistics, financial management, production timelines, vendor timelines, and creative deliverables
• Serve as a superuser for product updates and training on the Cvent platform including troubleshooting technical issues
• Liaise with internal travel team to configure and deploy integrations
• Generate post-event reports, dashboards, and feedback to analyze events and regularly report results to leaders, executives, and stakeholders
• Utilize analytical mindset to gain valuable data insights and establish event metrics
• Experience with the planning and execution of events
• Ability to manage group travel, including rooming lists and airfare
• Maintain relationships and facilitate regular meetings with key partners, clients, and vendors
• Provide guidance and training to other events personnel on using technology platforms effectively
• Partner with event specialists to collectively organize event information, documents, and resources
• Identify ongoing opportunities for continuous improvement within existing event procedures and planning cycle
• Provide recommendations on emerging technology trends to corporate event leadership
• Stay up to date on industry trends and best practices in the events industry
• Work with IT to ensure proper permissions, compliance, and whitelisting for technology platforms
• Assist with travel management and audits
• Assist with the planning and execution of smaller events, as determined by leadership
• Provide onsite support for events

Benefits

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage
• Onsite health centers
• Corporate wellness programs
• Free behavioral health appointments
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed