Event Operations Manager, (Contract)

Smartly•New York, NY

11d•$50 - $65•Hybrid

About The Position

As our Event Operations team continues to grow, we are seeking a Event Operations Manager (Contract) to help elevate how we plan, execute, and scale our programs. This role is highly focused on supporting the processes, infrastructure, and event technology that power our global team. If you love the intersection of event logistics, data management, and seamless execution, this role is for you. Term: 3-Month Contract (30 hours/week) Scope: Approximately 60% event operations & systems-building, and 40% event production.

Requirements

3+ years of experience in event operations, marketing operations, or commercial event production.
Hands-on expertise managing modern event registration systems and tech stacks.
A strong operational mindset with exceptional attention to detail and a love for data integrity.
Cross-functional fluency, with proven experience collaborating closely with Commercial and Partnerships teams.
Stakeholder management skills, including the ability to manage complex timelines and multiple external vendors.
Adaptability, thriving in fast-paced, ambiguous environments with a self-driven, entrepreneurial spirit.

Responsibilities

Own and manage event registration platforms (e.g., Zuddl). Design and maintain registration flows, ticket structures, and intricate system configurations.
Oversee attendee data management, segmentation, and reporting to ensure flawless data accuracy.
Serve as a bridge ensuring operational alignment across Marketing, Finance, Revenue, and Production teams.
Assist with end-to-end event planning, including vendor vetting, sourcing, and on-site execution. Own budget tracking and reconciliation to ensure all programs deliver against target.
Keep complex timelines on track, helping to deliver high-impact programs with guidance from senior team members.