Event Operations Manager (Banquets)
About The Position
As a key member of our hospitality team, the primary responsibility of the Event Operations Manager is to oversee the daily activities of the Banquet department and its staff. This role is crucial in delivering exceptional service, training and developing the banquet staff, coordinating with various departments, and ensuring customer satisfaction is key to the successful execution of our events. Strong leadership skills, attention to detail, and ability to manage multiple tasks will contribute to creating memorable and successful events for our guests. Nights and weekends are a requirement.
Requirements
- Nights and weekends are a requirement.
- Strong leadership skills
- Attention to detail
- Ability to manage multiple tasks
Responsibilities
- Lead and elevate banquet operations to deliver seamless, high-impact events that create memorable guest experiences and drive satisfaction.
- Build, coach, and inspire a high-performing team—setting clear expectations, developing talent, and creating a culture of accountability and service excellence.
- Own the details that matter—overseeing inventory, equipment, and event execution to ensure flawless delivery from setup to breakdown.
- Drive financial performance by managing costs, optimizing beverage and inventory controls, and identifying opportunities to maximize revenue.
- Partner with sales and operations to strengthen client relationships, enhance the guest experience, and generate repeat business.
Benefits
- Significant hotel, food & beverage, golf, and retail discounts.
- Discounted daily meals
- Supportive team and growth opportunities
- Tuition reimbursement up to $2,500/year
- 24/7 Employee Assistance Program
- Complete Health, Dental, Vision and Life Insurance including FSA and HSA options
- Paid holidays, Vacations, PTO and Sick Leave.
- 401k with matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
