Event Operations Lead - US

Boxbar Tech
$20 - $25Onsite

About The Position

Boxbar Tech is seeking reliable, hands-on, and professional Event Operations Leads to support live events across the United States. In this role, you will manage Boxbar units and bar areas on-site, ensuring the technology is set up correctly, operates smoothly, and is represented to a high standard throughout the event. You will support venue teams, assist with basic troubleshooting, maintain cleanliness and organization, and communicate effectively with the Boxbar team. This is an ideal opportunity for individuals with experience in live events, hospitality, stadiums, arenas, festivals, beverage operations, brand activation, field operations, or customer-facing event work. Full training will be provided, emphasizing dependability, calmness under pressure, comfort in busy live environments, and a willingness to be hands-on.

Requirements

  • Must be 18 years of age or older.
  • Must be legally authorized to work in the United States.
  • Must be able to work event-based shifts, including evenings, weekends and holidays.
  • Must be able to travel to event sites as required.
  • Must be comfortable with physical work, including standing for long periods, lifting, moving equipment and supporting setup/breakdown.
  • Must be able to follow venue rules, safety procedures and Boxbar operating standards.

Nice To Haves

  • Experience in live events, festivals, stadiums, arenas or large venues.
  • Experience in bar operations, beverage service, hospitality or catering.
  • Experience in event supervision, team leading or shift leadership.
  • Experience as a brand ambassador, promotional or field marketing work.
  • Experience in field operations, installations or hands-on technical support.
  • Customer service experience in fast-paced environments.
  • Experience with draft beer, beverage dispense, cellar or bar equipment.
  • Experience working with technology, hardware or operational equipment.
  • Experience completing event reports, handover notes or shift summaries.
  • Access to reliable transportation is preferred.
  • Alcohol service certification may be required depending on the state, venue and event.

Responsibilities

  • Support the setup, operation and breakdown of Boxbar units at live events.
  • Ensure Boxbar units and bar areas are clean, organized, stocked and ready for service.
  • Assist with basic technical checks and first-line troubleshooting during events.
  • Train and support venue staff on how to use Boxbar equipment correctly.
  • Act as a professional on-site representative for Boxbar.
  • Communicate clearly with venue teams, event partners and Boxbar management.
  • Monitor the performance of the units during the event and escalate issues quickly.
  • Support customer service and guest experience where required.
  • Help maintain safe, tidy and compliant working areas throughout the event.
  • Assist with loading, unloading, equipment movement and post-event clean down.
  • Complete simple post-event reports and feedback forms.
  • Follow all Boxbar operating procedures, venue policies and health and safety requirements.
  • Support wider event delivery activity where needed.

Benefits

  • Approved business travel and event-related expenses reimbursed in line with company policy
  • Full training provided by Boxbar, including product, operational and on-site event training
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