Event Operations Associate, Student Affairs

UVA Health•Charlottesville, VA

1d•$21 - $24•Onsite

About The Position

The University of Virginia's Student Affairs Event Management team has an opportunity for a full-time Event Operations Associate. Student Affairs Event Management is responsible for the operation and coordination of more than 10,000 events within student activity spaces each year – this includes Newcomb Hall, The UVA Chapel, Ern Commons, the Student Activities Building, outdoor venues, and many more. The Operations Associate works as part of the event scheduling and coordination team on a variety of activities, including student organization, university department, and outside events. This individual supervises a team of around 20 student staff members that are responsible for room configurations, event set-up and breakdown, maintaining event records and databases, and providing exceptional customer service before, during, and after events. This person plays an important role in creating welcoming, well-organized spaces that support student engagement and the broader mission of Student Affairs.

Requirements

Bachelor's degree or combination of education, experience, and or certifications in lieu of degree requirement.
3+ years of relevant experience.

Nice To Haves

Experience with 25Live facility scheduling software, and When2Work staffing software
Higher Ed, convention or event venue operations experience
Experience coordinating part-time staff schedules

Responsibilities

Coordinate with the professional and student staff of Newcomb Hall to ensure that Newcomb Hall is open to the public and prepared for events.
Communicate event details to stakeholders and proactively solve problems independently and as part of a team.
Review daily event schedules using 25Live application.
Contact student groups and departments regarding their events.
Ensure rooms are set up correctly.
Collaborate with Student Affairs event colleagues from AV and Building Facilities teams to align timelines and resources for events as needed.
Recruit, hire, train, evaluate, supervise and schedule student staff.
Support student building managers with targeted meetings and guidance.
Develop and deliver training and professional development opportunities for student employees.
Serve as part of the Student Staff Development Committee to support the broader student staff experience within Student Affairs spaces.
Ensure staff responsibilities are completed, and staff policies are followed to create an efficient, safe, and successful team.
Prepare reports on event setup accuracy, room use, and building statistics.
Effectively manage student personnel budget.
Attend weekly staff meetings, event operations meetings, and event scheduling planning sessions.
Complete all other duties as assigned.