Event Operations Associate

Adler PlanetariumChicago, IL
Onsite

About The Position

The Adler Planetarium is seeking Event Operations Associates to join our dynamic team located on Chicago's Museum Campus. The Event Operations Associate is responsible for supporting the success, safety, and profitability of public and private events at the museum. This is a union position with the Adler Planetarium Workers United, AFSCME Council 31.

Requirements

  • High School Diploma or equivalent
  • Proficient in following written and verbal instructions
  • Strong communication & customer service skills
  • Demonstrated ability to provide excellent customer service in a professional fast paced environment

Nice To Haves

  • 1-2 years experience in hospitality management
  • 1-2 years experience working in large public event operations

Responsibilities

  • Assisting with event setup and breakdown, including elevator management, removal of Grainger Sky Theater seating, placement of stanchions and event signage, & indoor and outdoor uplighting
  • Assisting in event facilitation and problem-solving from beginning to end
  • Providing outstanding customer service to direct guests as well as providing multiple services such as coat check, wayfinding, greeting, access control, etc.
  • Communicating any safety or security needs with the Public Safety staff, external security, and Event Operations Team
  • Troubleshooting any last-minute event details or needs from the client

Benefits

  • Eligible to accrue up to 6 vacation days per year
  • 3 sick days as of date of hire (can accrue up to 6.5 days per year)
  • Eligible to earn time and a half for working on any of the 7 Adler observed holidays
  • Flexible work arrangements
  • Paid Family Bereavement Leave & Jury Duty
  • Paid Parental Leave
  • Commuter flexible spending account
  • Retirement Savings Plan 403B plan with Adler match
  • Adler match is 100% vested immediately
  • Eligible to enroll as of the date of hire
  • Network of Support through our EAP programs
  • Resources to help address emotional, legal, and financial issues
  • Face-to-face, telephonic, and web-based services
  • Free subscription to the Calm Premium app
  • Employee Loan Program
  • Discounted Onsite Parking Program
  • Free Entrance to Chicago area museums and cultural institutions
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