Event Operations Associate

Adler Planetarium•Chicago, IL

5d•Onsite

About The Position

The Adler Planetarium is seeking Event Operations Associates to join our dynamic team located on Chicago's Museum Campus. The Event Operations Associate is responsible for supporting the success, safety, and profitability of public and private events at the museum. This is a union position with the Adler Planetarium Workers United, AFSCME Council 31.

Requirements

High School Diploma or equivalent
Proficient in following written and verbal instructions
Strong communication & customer service skills
Demonstrated ability to provide excellent customer service in a professional fast paced environment

Nice To Haves

1-2 years experience in hospitality management
1-2 years experience working in large public event operations

Responsibilities

Assisting with event setup and breakdown, including elevator management, removal of Grainger Sky Theater seating, placement of stanchions and event signage, & indoor and outdoor uplighting
Assisting in event facilitation and problem-solving from beginning to end
Providing outstanding customer service to direct guests as well as providing multiple services such as coat check, wayfinding, greeting, access control, etc.
Communicating any safety or security needs with the Public Safety staff, external security, and Event Operations Team
Troubleshooting any last-minute event details or needs from the client

Benefits

Eligible to accrue up to 6 vacation days per year
3 sick days as of date of hire (can accrue up to 6.5 days per year)
Eligible to earn time and a half for working on any of the 7 Adler observed holidays
Flexible work arrangements
Paid Family Bereavement Leave & Jury Duty
Paid Parental Leave
Commuter flexible spending account
Retirement Savings Plan 403B plan with Adler match
Adler match is 100% vested immediately
Eligible to enroll as of the date of hire
Network of Support through our EAP programs
Resources to help address emotional, legal, and financial issues
Face-to-face, telephonic, and web-based services
Free subscription to the Calm Premium app
Employee Loan Program
Discounted Onsite Parking Program
Free Entrance to Chicago area museums and cultural institutions