Event Manager (Current NCSSC employees only)

NC State Campus Enterprises•Raleigh, NC

2d•$13•Onsite

About The Position

This is an internal promotional position for current NC State Student Centers student employees. Job Title: Event Manager Tier: 3 Location: Talley Student Union and Witherspoon Student Center Supervision: Reports to Kyle Levine, Production Manager Work Schedule: Event-based; 10-20 hours per week between 7am and 1am; includes nights and weekends; special hours apply occasionally Compensation: Minimum starting wage $13.00/hr with opportunity for raises based on years of service within Campus Enterprises. In addition, Student Centers employees are eligible for an end-of-semester bonus up to $200. Essential functions and responsibilities include but are not limited to: Lead Event Assistant Team Train and evaluate new Event Assistants Lead and attend monthly Event Meetings Lead large live sound events with precision and experience Assist with Operations of Events Setup, strike, clean, and report events in State Ballroom, Cinema, Harris Field, and Stafford Commons according to standard operating procedures Setup and strike all AV equipment for event according to 7PointOps Assist client in making any changes to the event setup. Handle AV equipment such as soundboards, lightboards, microphones, laptops, speakers, projectors, and lights with care and precision. Troubleshoot and report issues to Technical Coordinator and AV Coordinator in timely manner Customer Service and Standard Employee Expectations Uphold a superior level of customer service Greet clients and serve as main point of contact for duration of the event Proactively interact with students and guests to answer questions about NC State University and NC State Student Centers Use problem solving skills to provide event adjustments for clients in a fast-paced setting Maintain a high level of professionalism at all times Perform other duties and projects as assigned by Building Manager or Campus Enterprises administration Attend Event Meetings every month Carry necessary equipment at all times (i.e. Radio and keys) Remain in compliance with NC State Student Centers and Rave! Events student employee policies and expectations at all times Campus Enterprises Employee Expectations As student employees with Campus Enterprises, we expect you to be professional and be present for your shifts. This includes but is not limited to: Arriving early for shifts Having on a complete uniform Clocking in and clocking out in a timely fashion Cell phones are only used at appropriate times Prioritize the client Finish all duties before taking a break Purpose NC State Students Centers creates memorable experiences for all students, guests and alumni at NC State. We strive to provide a clean, safe and welcoming environment for the NC State community. In support of the university’s educational mission, we serve as a cornerstone for student growth, learning and involvement through the highest quality service and facilities. Opportunities for Skill Development Working as a member of the NC State Student Centers, students gain valuable experience and develop skills that can be transferred to their individual career paths. NC State Student Centers has developed student employee objectives and corresponding learning outcomes that outline the development opportunities student employees can expect. These objectives and outcomes can be found at go.ncsu.edu/studentemployment. Campus Enterprises at NC State University Hiring Standards NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process, are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Requirements

Current NC State University student with a flexible schedule
Demonstrate excellent customer service skills
Ability to carry, push, pull, and roll up to 40 pounds
Ability to work with and manage a team to serve a diverse population
Elevated oral and written communication skills
Willingness and ability to support other functions of NC State Student Centers
Attend mandatory staff meetings, student employee orientation, and training sessions

Responsibilities

Lead Event Assistant Team
Train and evaluate new Event Assistants
Lead and attend monthly Event Meetings
Lead large live sound events with precision and experience
Assist with Operations of Events
Setup, strike, clean, and report events in State Ballroom, Cinema, Harris Field, and Stafford Commons according to standard operating procedures
Setup and strike all AV equipment for event according to 7PointOps
Assist client in making any changes to the event setup.
Handle AV equipment such as soundboards, lightboards, microphones, laptops, speakers, projectors, and lights with care and precision.
Troubleshoot and report issues to Technical Coordinator and AV Coordinator in timely manner
Uphold a superior level of customer service
Greet clients and serve as main point of contact for duration of the event
Proactively interact with students and guests to answer questions about NC State University and NC State Student Centers
Use problem solving skills to provide event adjustments for clients in a fast-paced setting
Maintain a high level of professionalism at all times
Perform other duties and projects as assigned by Building Manager or Campus Enterprises administration
Attend Event Meetings every month
Carry necessary equipment at all times (i.e. Radio and keys)
Remain in compliance with NC State Student Centers and Rave! Events student employee policies and expectations at all times
Arriving early for shifts
Having on a complete uniform
Clocking in and clocking out in a timely fashion
Cell phones are only used at appropriate times
Prioritize the client
Finish all duties before taking a break