Event Manager

Lehigh Country Club•Allentown, PA

just now•Onsite

About The Position

Lehigh Country Club is seeking an experienced and service-driven Event Manager to oversee the planning, coordination, and execution of private events, member functions, and club-sponsored events. This hands-on management position is responsible for leading banquet and event staff while ensuring exceptional service and flawless event execution. The Event Manager serves as the primary point of contact for event planning, from initial reservations and menu selection through setup, service, billing, and post-event review. The successful candidate will work closely with the Director of Clubhouse Operations, General Manager, Executive Chef, and Food & Beverage team to deliver memorable experiences for members and guests while supporting the club's financial and operational goals.

Requirements

Minimum of three (3) years of banquet, event management, hospitality, or related experience.
Proven experience coordinating multiple events while maintaining exceptional attention to detail.
Strong leadership, organizational, and communication skills.
Ability to work effectively with members, guests, and employees in a professional and positive manner.
Experience with point-of-sale systems, banquet management software, and event planning tools preferred.
Ability to work a flexible schedule, including evenings, weekends, and holidays as business demands require.

Nice To Haves

Leadership and team development
Customer service excellence
Collaboration and relationship building
Strong organizational and planning skills
Flexibility and adaptability
Problem-solving and decision-making
Ability to maintain composure in a fast-paced environment
Commitment to quality and attention to detail

Responsibilities

Drive ongoing sales efforts for private events and club functions by promoting the club's amenities, services, and event offerings to members.
Develop and manage the annual private events budget, monitoring performance and profitability throughout the year.
Coordinate and confirm private room reservations for member and club functions.
Prepare contracts, event documentation, floor plans, and Banquet Event Orders (BEOs) for all events.
Collaborate with Food & Beverage, Culinary, Housekeeping, and other departments to ensure successful event execution.
Communicate all event details, updates, and changes, including revised guest counts, in a timely and accurate manner.
Oversee event setup, service, and breakdown to ensure club standards are consistently met.
Ensure accurate billing and charging for food, beverage, and event-related services.
Maintain organized records of events, including menus, floor plans, attendance, and event notes to support future planning and continuous improvement.
Coordinate additional event services when requested, including valet service, coat check attendants, and entertainment.
Lead, train, coach, and develop banquet and event staff to deliver exceptional service.
Maintain proficiency with the Club's point-of-sale and banquet management systems.
Work closely with the Food & Beverage team and Executive Chef to coordinate staffing, scheduling, and event logistics.
Foster a positive and professional culture as a member of the Lehigh Country Club management team.
Perform other duties as assigned by the General Manager or Director of Clubhouse Operations.