Event Manager

Westin San Antonio North•San Antonio, TX

20d

About The Position

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Requirements

Prior experience in the field of hospitality with specific experience in catering sales is essential.
1+ year within the Hospitality Industry required.
Must have experience at a similar size and quality hotel.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
Knowledge of sales skills, revenue management, training, and motivation of peers.
Knowledge of hotel features, benefits, and competing hotels within the market.
Ability to execute appropriate action plans.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice To Haves

Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
Comfortable with hotel site inspections and client presentations.
Excellent creative skills to provide innovative set-ups, menus, and functions for groups.

Responsibilities

Identify and implement profitable execution of all groups.
Ensure that each group meets or exceeds their revenue expectations based on their contracts.
Contribute to a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.
Understand monthly forecasting and the annual budget process.
Raise meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
Optimize room rental charges.
Participate in the re-booking of repeat business by having a track record of long-term client relationships.
Actively participate in industry related organizations (NACE, MPI).
Provide innovative set-ups, menus, and functions for groups.
Generate creative and innovative menus while working closely with Chef on pricing specialty menus.
Work closely with banquet department on operations and event execution.
Evaluate alternatives and decide on a plan of action.
Provide overall direction, coordination, and ongoing evaluation of operations.
Execute all banquet event orders generated by the Convention Services Department.
Provide Audio/Visual equipment and operate Audio/Visual as a profit center.
Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
Work with outside vendors to ensure client satisfaction for all events/groups.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.