Event Manager
About The Position
OneCause, a Bonterra Company, is committed to helping cause-driven organizations amplify their message and raise more funds with easy-to-use fundraising solutions. First to market as BidPal in 2007 with revolutionary mobile bidding, our solutions now power online giving, event management, mobile bidding, and peer-to-peer fundraising for nonprofit organizations of all sizes. This is a part-time, seasonal position supporting our clients during on-site events. The location of events varies. This is a fully onsite role supporting events in Boston, Chicago, Cleveland, Detroit, Indianapolis, Philadelphia, Richmond, Virginia Beach and surrounding areas. Candidates must be located in or near one of these areas for consideration. On-site attendance for events lasting 10–12 hours, with the physical ability to stand and move for extended periods. Scheduling flexibility is required.
Requirements
- 2+ years of in-person customer service experience
- Experience with web-based software and basic knowledge of setting up and troubleshooting
- Comfortable using intuitive web-based software as well as smartphone technology (iPhone and Android) hardware (iPads/laptops/smartphones)
- Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.
- Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.
- High level of initiative
- Event, non-profit, or fundraising experience
- Must be able to travel within a 125-mile radius of your home market.
- Must be able to stand and move for extended periods.
Responsibilities
- Support the successful execution of customer events through on-site management of OneCause technology
- Manage OneCause staff including Assistant Event Managers and Onsite Support Staff
- Setup and manage the OneCause technology including OneCause proprietary software, laptops, and iPads
- Manage and resolve all OneCause-related client expectations
- Provide on-site software training to the client, client's staff, volunteers, and guests
- Review all client auction and guest data and make appropriate changes where necessary
- Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices
- Able to comfortably navigate and troubleshoot our software
Benefits
- Comprehensive benefits package that supports your health, well-being and growth
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
