Event Manager- The Truth
About The Position
The Truth is seeking a part-time Event Manager who serves as a key leader within the venue's operations team and is responsible for supporting the successful execution of concerts, special events, and venue activities. Working closely with the Operations Manager and Director of Special Events, this position helps ensure the venue is fully prepared, staffed, and ready to deliver exceptional experiences for guests, artists, and clients. The Event Manager provides day-of-event leadership by coordinating with department managers and supervisors, facilitating staff communication and briefings, monitoring venue conditions, and assisting with real-time decision-making and problem resolution. This role serves as an on-site resource to support operational readiness, staff effectiveness, guest experience initiatives, and special event execution while helping ensure successful outcomes across all venue events.
Requirements
- Working knowledge of high-volume venue operations, guest services, and event management
- Strong leadership, communication, and problem-solving skills with the ability to make quick, informed decisions and effectively de-escalate challenging situations
- Experience building positive relationships with guests, staff, clients, and other stakeholders
- Ability to anticipate and respond to guest, client, and operational needs in a fast-paced environment
- Strong organizational skills with the ability to prioritize responsibilities and manage multiple tasks simultaneously
- Demonstrated ability to remain calm, professional, and solution-oriented under pressure
- Ability to foster teamwork, collaboration, and a positive workplace culture
- Flexible schedule with the ability to work nights, weekends, and holidays as required by event schedules
- High School Diploma or equivalent required
- Prior experience in live entertainment, hospitality, venue operations, or event management preferred
Nice To Haves
- Bachelor's degree preferred
Responsibilities
- Support the successful execution of concerts, special events, and venue activities from pre-event preparation through event closeout
- Serve as a day-of-event leader and operational resource for department managers, supervisors, and part-time staff
- Coordinate with Guest Services, Security, Facilities, Food & Beverage, Box Office, Production, and other departments to ensure seamless event execution
- Conduct pre-event venue readiness inspections and assist in ensuring all guest-facing and back-of-house areas are event ready
- Assist Operations Manager with show VIP Programs
- Lead and support staff briefings, department check-ins, and post-event debriefs
- Monitor venue operations during events and assist with real-time decision-making and problem resolution
- Support staffing operations through staff deployment, break coordination, and resource allocation as needed
- Help maintain a safe, clean, and welcoming environment for guests, artists, clients, and employees
- Assist in training, coaching, and developing supervisors and part-time staff to uphold venue standards and expectations
- Support the Director of Special Events with client-facing activities, event execution, and on-site oversight of private and special events
- Foster positive experiences for guests, staff, and other stakeholders in a manner that establishes the venue as a safe, enjoyable, and supportive environment
- Collaborate with venue leadership to identify opportunities for operational improvements and enhanced guest experiences
- Perform other duties as assigned by Operations Manager or Director of Special Events
Benefits
- Professional development opportunities
- Opportunities to enjoy new experiences
- Learning from talented people
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
