Event Manager (Freelance)

FeverUp•New York, NY

1d•Hybrid

About The Position

Fever is the world’s leading tech platform for culture and live entertainment, aiming to democratize access to culture and entertainment. They use cutting-edge technology and a data-driven approach to revolutionize how people engage with live entertainment. The platform inspires over 300 million people in over 55 countries monthly and empowers event creators with data and technology to scale, innovate, and enhance their events. Fever has partnered with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound. They are seeking proactive individuals with a hands-on mindset to help shape the future of entertainment.

Requirements

Minimum of five (5) years of experience in event management, live events, festivals, experiential events, or a related production environment.
Exceptional observation skills.
Ability to deal with stressful situations in a calm and professional manner, and to help de-escalate as problems arise (such as injuries, inclement weather, guest frustrations, etc.).
Must have people management and interpersonal skills.
Must be an effective communicator, team-oriented, and have strong leadership skills.
Comfortable working in a constantly changing environment.
Professional appearance and demeanor.
Must have experience in using Google Drive and the Google suite of applications including Sheets, Word, Google Meetings.
Must be able to work in the event country and achieve one of the following: (1) Already a citizen/resident in the country and is permitted to work. (2) Already in possession of a work visa/permit.

Nice To Haves

Previous experience managing large outdoor festivals, illumination trails, or outdoor experiential events.
Previous budget management experience.
Current First-Aid certification is a plus.

Responsibilities

Serve as the main point of contact on-site for all event operations, reporting to the Management Team.
Lead the daily Operations Team and support all Site Delivery teams across multiple aspects of the experience, ensuring world-class delivery and exceptional customer service.
Lead local conversations and decisions related to the event, especially during the management of incidents/unplanned works and other situations.
Follow procedures set out by the Management Team and provide leadership for the local team, including an Event Supervisor, Retail Manager, Trail Manager, technical, retail, guest services, F&B, and interactive staff on site.
Act as the main point of contact for the venue and local authorities regarding operational matters during the show, including traffic issues, authority inspections, and special guest access.
Have overall responsibility and be the main point of contact for all departments and vendors on site at the event, including staffing, medical, security, cleaning, utilities, catering, sound & video, lighting, retail, parking, and guest services staff.
Support the operational delivery of on-site budget requests, setting and meeting event objectives and budgetary guidelines.
Notify the Management Team of any urgent changes in spending.
Conduct weekly & monthly reviews with Finance teams and Executive Producers.
Ensure all expenses are documented in the budget and that the event adheres to all budgetary limits.
Liaise with the Project Finance team to ensure suppliers are PO'd and paid as per budget/terms.
Implement The Event Safety Management Plans and ensure they are updated to reflect any local laws or regulations.
Support the development and implementation of the site signage plan, coordinating signage needs, placement, and updates with relevant on-site teams and vendors.
Work alongside the Management Team in the preparation of ESMP documents for local Authorities and Departments/Agencies.
Implement Standard Operating Procedures across all functions, including Security, Medical, Car Parking, Guest Experience, Accessibility, and Staffing.
Follow event procedures and guidelines when dealing with incidents on site.
Manage risk and present post-event reports.
Provide exceptionally high levels of Customer Service and be the face of the show, answering customer complaints both in person or posted complaints.