Event Manager, Senior (Canada)

One10
$80,000Remote

About The Position

Lorandus, a One10 Company, is a boutique event management firm located in Cambridge, specializing in meetings and communication services. We provide our corporate clients with tools to help them recognize, engage, and reward their employees to inspire great results and retain their best talent. Our team has a wealth of experience in event planning, incentive travel, and destination sourcing, and we are passionate about creating unforgettable events that exceed our clients’ expectations. We are creative, hardworking, and honest individuals that work together and help each other do our best work every day. Our culture of performance ensures that every team member gets the support they need to succeed! Job Description We are seeking a Senior Event Manager to join our team in Cambridge, Canada. This role is responsible for leading the planning and execution of large, complex meetings and events, ensuring seamless delivery from concept through completion. The successful candidate will own assigned event projects, serving as the primary liaison between clients, sales account management, internal support teams, and external vendors. This is a remote position within Canada; however, candidates must be Canadian citizens and based in Canada. The estimated fixed-term period for this role is one year.• Ownership and management of all project delivery elements for individual and/or groups of client projects, utilizing standard processes and procedures to achieve client satisfaction. Key responsibilities include but are not limited to managing budget and timelines, food and beverage, function space management, themed events, audio visual and production, merchandise, activity planning and sourcing, registration, and program communications. Add vision and creativity to programs. • Provide leadership to team. Collaborate with, guide and mentor Event Managers. • Lead internal and external team meetings/calls. • Provide direction and input to future event contracting. • Identify opportunities for improvement and make recommendations to grow current business • Accountable for weekly submission of time tracking being cognizant of utilization and client billable parameters • Proactively escalate potential client or project issues to management and account team for timely resolution • Demonstrated proficiency in ownership of process management to include project details, timeline, budget, pro-forma, and financial processes and procedures that are to be followed on a per project basis • Management of supplier partners and internal support areas to ensure quality and timely delivery • Demonstrated proficiency in financial accountability for assigned projects including adherence to standard or client deposit terms, terms, and conditions of client contract, billing turnover requirements and cash management guidelines. Maintain established profitability guidelines and make recommendations for adjustments when warranted by specific internal cost drivers. • Provide project feedback to all stakeholders through summary and distribution of project debrief notes for inclusion in account review • Contribute to overall client satisfaction on a project by project basis • Perform other duties as assigned. Knowledge, Skills, and Abilities • 4-year degree or equivalent experience; travel/tourism emphasis preferred • 6+ years of Meeting/Event Management experience • Proven experience working with executive-level clients, demonstrating professionalism, discretion, and strong stakeholder management skills • Computer proficiency in Microsoft office suite • Exceptional ability with Project Management skills & Financial Aptitude • Ability to manage several tasks at a time. • Excellent communication skills, both verbal and written. • Work independently as well as part of a team. Demonstrate professionalism. • Travel, as needed, on client presentations and/or planning meetings. • Specific experience in the following meeting types desired: meetings, product launches, client incentives, tradeshows, and conferences This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Lorandus is proud to be an equal employment equity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We drive the performance of the world’s best brands by unleashing the power of people at work, home, and play. We believe in empowering our employees to make a meaningful impact, fostering a culture of innovation, collaboration, and growth. Join us and unleash your potential today! We are a people-first company and are building a culture where amazing people can do their best work. Service First Be Kind. Be Intentional. Be Awesome. We treat everyone as a customer and always deliver our finest work. We build our best selves by owning our actions. We lift our communities by being involved. Integrity is our superpower. We always deliver on our promises, execute our work with the utmost integrity, and take responsibility for our actions. Creativity & Innovation Be Open. Be Bold. See Differently. We know that great ideas take courage. We are not afraid of challenges, and we are proud of our ability to find effective solutions. We inspire exploration and support each other’s clever ideas. We challenge the status quo and think BIG – without restraint even if the idea seems impossible at first. And we are always, always curious. Be curious. Belonging Be Humble. Be Candid. Assume the Positive. We are incredible because of our people. We embrace uniqueness and love learning from each other’s perspectives. Giving and receiving honest feedback is what makes us better. We embrace different perspectives, backgrounds, and viewpoints, and use feedback to improve. We stay open to innovative ideas and always assume positive intent. Collaboration One Team. One Goal. One10. We celebrate our collective wins, work together from anywhere, and promote teamwork by engaging in honest and open communication. Trust is the foundation of all we do. We communicate openly and honestly, show appreciation for and celebrate each other, and empower each other to do our best work.

Requirements

  • 4-year degree or equivalent experience; travel/tourism emphasis preferred
  • 6+ years of Meeting/Event Management experience
  • Proven experience working with executive-level clients, demonstrating professionalism, discretion, and strong stakeholder management skills
  • Computer proficiency in Microsoft office suite
  • Exceptional ability with Project Management skills & Financial Aptitude
  • Ability to manage several tasks at a time.
  • Excellent communication skills, both verbal and written.
  • Work independently as well as part of a team. Demonstrate professionalism.
  • Travel, as needed, on client presentations and/or planning meetings.
  • Specific experience in the following meeting types desired: meetings, product launches, client incentives, tradeshows, and conferences

Responsibilities

  • Ownership and management of all project delivery elements for individual and/or groups of client projects, utilizing standard processes and procedures to achieve client satisfaction.
  • Key responsibilities include but are not limited to managing budget and timelines, food and beverage, function space management, themed events, audio visual and production, merchandise, activity planning and sourcing, registration, and program communications.
  • Add vision and creativity to programs.
  • Provide leadership to team. Collaborate with, guide and mentor Event Managers.
  • Lead internal and external team meetings/calls.
  • Provide direction and input to future event contracting.
  • Identify opportunities for improvement and make recommendations to grow current business
  • Accountable for weekly submission of time tracking being cognizant of utilization and client billable parameters
  • Proactively escalate potential client or project issues to management and account team for timely resolution
  • Demonstrated proficiency in ownership of process management to include project details, timeline, budget, pro-forma, and financial processes and procedures that are to be followed on a per project basis
  • Management of supplier partners and internal support areas to ensure quality and timely delivery
  • Demonstrated proficiency in financial accountability for assigned projects including adherence to standard or client deposit terms, terms, and conditions of client contract, billing turnover requirements and cash management guidelines.
  • Maintain established profitability guidelines and make recommendations for adjustments when warranted by specific internal cost drivers.
  • Provide project feedback to all stakeholders through summary and distribution of project debrief notes for inclusion in account review
  • Contribute to overall client satisfaction on a project by project basis
  • Perform other duties as assigned.
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