Senior Event Manager

Reed & Mackay Internal

11d • $70,000 - $90,000 • Remote

About The Position

The Senior Event Manager will provide the highest possible level of service to key clients in the legal industry. This role involves developing relationships across all areas of Reed & Mackay, sharing best-in-class market knowledge of Events, and supporting clients' key objectives in arranging events. The goal is to ensure maximum revenue generation while guaranteeing a significant return on investment for the client.

Requirements

• Current relative meeting/event management experience.
• Strong project management skills and an ability to manage multiple concurrent projects in various stages.
• Critical, independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries.
• Empathetic disposition with the ability to always maintain a professional and positive attitude.
• Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible while remaining calm under pressure.
• Professional oral and written communication skills.
• Excellent knowledge of Microsoft Office products, project management tools, delegate management software and venue find software.
• Knowledge of the financial perspectives of the event and ability to navigate the process to a successful outcome.
• Confident and eager to advance knowledge in Gmail, Cvent, Slack and Salesforce as well as our internal M&E customer service platform.
• Reliable and flexible with an openness to working part-time non-traditional shifts (early mornings, late evenings, and weekends).

Nice To Haves

• Expected travel is 20% of the time for this position.

Responsibilities

• Serve as the primary client liaison for the Meetings & Events Department, providing outstanding support across the US.
• Organize, plan, and execute group hotel accommodations of 10+ rooms, ground transportation, and team activities.
• Act as the executive producer from concept to completion for all event-specific requirements.
• Source venues, manage vendor relationships, and negotiate contracts.
• Build and maintain strong client relationships through proactive communication and exceptional customer service.
• Manage attendee registration, hotel reservations, and post-event feedback.
• Collaborate with cross-functional teams such as Event Technology, Business Travel, and Group Travel.
• Understand and follow client-specific needs, processes, and policies.
• Assist with inquiries of less than 10 rooms with the Client Events team.
• Organize and execute logistics with precision for seamless event delivery.
• Establish and nurture positive relationships with clients, vendors, and internal teams.
• Demonstrate strong negotiation skills with suppliers and vendors.
• Think creatively and proactively to anticipate changes, troubleshoot challenges, and develop innovative solutions.
• Coordinate and attend domestic and international site inspections.
• Conduct pre-event briefings and post-event wrap-ups with suppliers, clients, and facility providers.
• Manage supplier partners and internal support areas to ensure quality and timely delivery.
• Develop and manage event budgets, ensuring accuracy by auditing invoices, tracking expenses, and communicating updates to clients.
• Complete post-event reconciliation within established SLA timelines, collaborating with accounting to finalize billing and reviewing charges before client invoicing.
• Evaluate program outcomes, assess impact, and identify areas for improvement.
• Create and manage detailed timelines, budgets, and logistics plans for each event.
• Participate in regular team meetings to stay informed on new product launches, industry updates, and internal initiatives.
• Attend supplier events and provide Out of Hours support as necessary.
• Continuously expand industry and platform knowledge to maintain excellence and innovation.
• Complete training and maintain proficiency in Navan/R&M Systems and related event management tools.
• Maintain event calendars, track deadlines, and organize key documents and reports.
• Provide administrative support to events or co-leads, including scheduling meetings, preparing agendas, creating timelines, and taking minutes.
• Prepare and process all reconciliation items, including invoices, purchase orders, credit card transactions, and reimbursements.
• Maintain accurate databases (CRM, event management tools, etc.) and contact lists.
• Coordinate event logistics to ensure seamless event execution.

Benefits

• The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need.
• To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
• For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation.
• Target incentive compensation for some roles may include a ramping draw period.
• Compensation is higher for those who exceed targets.
• Candidates may receive more information from the recruiter.
• Pay Range $70,000—$90,000 USD

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed