Event Management Intern (May - Nov 2027)

Grand Traverse Resort and Spa•Acme, MI

1d•Onsite

About The Position

Step into the fast-paced world of full-service events this peak season as an Event Management Intern at Grand Traverse Resort & Spa! Running from May through November 2027, this hands-on role is designed for a creative, organized self-starter who thrives independently and is driven to succeed. Working side-by-side with our Wedding Service Manager, you will help plan, execute, and lead memorable experiences—acting as a vital liaison for weddings, receptions, charity galas, and small business markets. From coordinating client sales and service to executing the visual magic of floral design, table décor, and entertainment setup, you will gain comprehensive, real-world industry experience during our busiest time of the year.

Requirements

Relevant experience or experience with customer service who is passionate about the Hospitality Industry
MUST BE currently enrolled at a University, College or Community College and receive college credit for the Internship
Candidate must be able to demonstrate a strong working knowledge in their field, with prior experience with managing and coordinating events
Experience in internet research and database mining
Track record of developing long term relationships
Ability to quickly evaluate alternatives and decide on a plan of action
Clear, concise written and verbal communication skills
Knowledge of various cultural social events including, but not limited to weddings, Bar and Bat Mitzvahs and fraternal organization meetings
Working knowledge of MS Word, Excel and Outlook
Excellent computer and verbal skills
Must be able to pass a background investigation and drug screen as a condition of employment.

Responsibilities

Plan, up-sell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
Prepare contracts and the appropriate paperwork, coordinate with the appropriate areas in the hotel, resolve customer issues, complaints and problems to ensure quality product delivery and customer satisfaction
Gain knowledge on how to create Banquet Event Orders
Assist in setting up any specialty décor for weddings, dinners, or corporate events
Maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and the achievement of goals
Possess ability to think outside the box and enjoy meeting new people through networking within the local community
Work successfully in a fast-paced environment with the ability to multi-task
Be able to assist with site visits and client meetings
Generate contracts and creative proposals to meet customer needs at the direction of Manager
Provide personal attention to clients while they are at the hotel to ensure total guest satisfaction
Develop relationships with local vendors for décor, transportation, tours, entertainment, etc.
Maintain accuracy of Catering information
Must understand and abide by environmental practices of the resort
Attend bi-weekly intern meetings and committee meetings
Complete internship projects
Other duties as assigned