Event Intern

FanGate Solutions • Chico, CA

4d • Onsite

About The Position

FanGate Solutions is seeking eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry to serve as Event Interns. This role will provide an opportunity to gain experience in ticket sales, ticket operations, event management, and customer service while assisting with the 72nd Annual Gold Cup Race of Champions event at Silver Dollar Speedway from August 26th to August 29th. Interns will be involved in selling race tickets, managing will call ticket pick-up, troubleshooting ticketing issues, validating tickets at entry gates, providing guest services, and supporting FanGate's management of ticketing procedures and platforms within the box office. Upon completion of their shift, interns will receive general admission into the venue.

Requirements

• Ability to work untraditional hours including weekends, evenings and some holidays
• College student majoring in hospitality, marketing, sport management, communications or related fields is a plus
• Eager to start & build a career in sports and live entertainment
• Ability to deliver exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional manner
• Strong interpersonal skills that complement a team-oriented work ethic
• Must be neat and presentable at all times
• Must be able to pass a background check
• Must be 18 years of age or older with at least a high school diploma or GED

Nice To Haves

• Ticket sales experience is a plus

Responsibilities

• Aid guests with accurate event information
• Provide problem solving techniques to assist all customer inquiries and concerns
• Accurately scan and validate all parking passes and event tickets
• Fulfill Will Call ticket orders accurately and efficiently
• Sell Walk Up race tickets and parking passes to attendees
• Represent FanGate Solutions and its clients in a professional and ethical manner
• Punctual and self-motivated with an attention to detail
• Provide & maintain the highest level of customer service to clients and guests
• Perform other duties & responsibilities as assigned by managers

Benefits

• General admission into the venue after shift completion

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED