Event Facilitator

Frederik Meijer Gardens & Sculpture Park•Grand Rapids, MI

13d•Onsite

About The Position

At Frederik Meijer Gardens & Sculpture Park, events play an important role in bringing people together through art, culture, and nature. From public programs and performances to private gatherings, our Special Events & Performing Arts team helps create memorable experiences for countless guests each year. We are seeking an Event Facilitator who excels in fast-paced environments, enjoys coordinating moving pieces behind the scenes, and takes pride in delivering exceptional guest experiences. This role serves as a key on-site operational partner helping ensure events run smoothly, professionally, and according to plan. The Event Facilitator plays a critical role in supporting successful events across the organization. This position helps coordinate logistics, support clients and vendors, oversee event execution, and maintain operational excellence. The role directly contributes to creating welcoming, organized, and memorable experiences that reflect the standards and reputation of Frederik Meijer Gardens & Sculpture Park.

Requirements

Previous experience in event coordination, hospitality, guest services, or related fields preferred
Strong organizational skills with the ability to manage multiple priorities simultaneously
Excellent interpersonal and communication skills with a guest-focused mindset
Ability to remain calm, professional, and solution-oriented in fast-paced environments
Strong attention to detail and operational awareness
Ability to work independently and collaboratively as part of a team
Comfort working evenings, weekends, holidays, and variable event and concert schedules
Proficiency with Microsoft office or related event or scheduling systems preferred
High school diploma or equivalent, required.
Frequent standing, walking, bending, reaching, and movement throughout event spaces and grounds for extended periods of time.
Assisting with event setup and breakdown, moving materials and equipment, and lifting or carrying items weighing up to 20 pounds regularly.
Close visual attention, clear communication abilities and the ability to navigate active event environments safely and efficiently.

Nice To Haves

Some college coursework in hospitality, event management, communications, or related fields, preferred.

Responsibilities

Coordinate event setup and breakdown activities for event spaces, equipment, and material
Support operational logistics for wedding rentals, public programs, and special events
Ensure event spaces are prepared accurately and efficiently according to event plans
Oversee event execution and monitor event flow throughout shifts
Troubleshoot operational issues and respond to changing event needs in real time
Support safe, professional and guest-centered operations during events.
Serve as a professional point of contact for clients, guests, vendors, and partners
Communicate event expectations, timelines, and operational updates clearly
Help ensure a positive and welcoming guest experience throughout events
Work collaboratively with staff, volunteers, vendors, and security teams
Help prioritize operational needs during busy or high-volume periods
Support cross-functional coordination to ensure smooth event execution
Maintain records related to event activities, feedback, and operations
Assist with post-event evaluations and operational follow-up
Communicate effectively across departments regarding event logistics and needs