Event Crew Supervisor - Las Vegas

Rhino•Las Vegas, NV

1d•Onsite

About The Position

Rhino Staging is the leading provider of the safest, most proficient, professional stage crews for the entertainment industry nationwide. Our mission is to enable successful events by providing safe, courteous, and professional technical support with integrity. Rhino Staging was founded in Arizona in 1991 with the simple philosophy of doing things right and treating people well. We've pioneered many positive changes in the entertainment industry and continue to lead in safety, training and professional service. POSITION SUMMARY The incumbent in this position is responsible for the supervision of part-time supervisors and field crews, overseeing all employees on their shifts ensuring that company policies are followed, safety guidelines are established and met and tasks are completed up to client standards to accomplish a successful event. This is a full-time position. Hours will vary to include day, nights, weekends and holidays as determined by our event schedule.

Requirements

Ability to effectively communicate by phone and in person with all levels of employees as well as outside contacts including employees of other Rhino locations, clients and potential clients in a professional manner.
Ability to read, analyze and interpret all necessary documentation.
Ability to write reports and business correspondence.
Ability to maintain composure in high stress environments and situations.
Ability to comprehend and enforce all company policies.
Ability to make well-informed decisions.
Ability and willingness to work flexible hours as this position may require some overtime and weekends as well as traveling to sites for calls.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to work closely with full/part-time supervisors, the Director of Operations, and other office members to ensure all calls and client expectations and needs are met to ensure success.
Ability to maintain billable hours on an annual average of work hours comparable to the yearly average of a 40-hour workweek total.
Capable of sitting or standing for prolonged periods while using a computer or participating in meetings.
Able to walk and stand for extended durations, as well as bend, twist, stoop, kneel, reach, and lift up to 50 lbs.
Prolonged use of computer screens for scheduling, tracking data, and communication.
High School diploma or equivalent.
Previous managerial or supervisor experience.
Knowledge of industry standards and best practices.
OSHA10 General Industry certification is required.
Pre-employment drug screening and criminal background check.

Nice To Haves

A bachelor's degree is preferred.
Previous experience in a similar role is preferred.

Responsibilities

Communicate with clients and address client needs professionally.
Foster a safe working environment that is free from harassment and inappropriate behavior.
Accountable for keeping track of field employee hours, ensuring all employees sign in and out of calls, and accurately completing timesheets while supervising shifts.
Responsible for turning timesheets into the Scheduling Coordinator(s) by the specified deadline.
Hold safety meetings before each shift and fill out the safety log form.
Turn safety logs, write-ups, incident/accident reports, and other relevant paperwork into appropriate departments promptly.
Direct field employees to complete specific tasks.
Follow and enforce all Rhino policies and procedures consistently per the Rhino Employee Handbook.
Oversee the completion of tasks during calls ensuring quality and safety.
Responsible for filling out reports for onsite incidents, accidents and harassment.
Address injured employees by filling out the corresponding paperwork on the job site and ensuring proper medical care is received, if necessary.
Notify office and on-call staff when an employee does not show up for their call.
Attend mandatory supervisor meetings as scheduled.
Attend safety supervisor meetings as necessary.
Attend office staff meetings as necessary.
Attend training and certification courses as necessary.
Assist with general office duties as appropriate and necessary.
Assist with creating and implementing training classes.
Assist in maintaining Job Hazard Analyses for venues.
Aid in the management of safety equipment.
Manage employee performance in the field by providing coaching, performance feedback and filling out/delivering Employee Warning Notice forms, when necessary and turning in the forms to the appropriate department promptly.
Address field employee questions and concerns as necessary.
Address disciplinary meetings with field employees as needed and requested.