Event Coordinator (Part-Time)

DISCOVERY WORLD LTD • Milwaukee, WI

3d • Onsite

About The Position

The Event Coordinator is our on-hand event and customer service expert who can greet and direct guests, interface with event clients to answer event and facility questions, and setup/run basic event AV. This position offers a unique opportunity to work in a dynamic environment, supporting a variety of events and providing memorable experiences for all attendees!

Requirements

• High School Diploma: Required
• Basic knowledge of Audio/Visual and comfort learning new skills such as: laptop hook-up, playing music on a sound system, playing a PowerPoint presentations, microphone hook-up, etc.
• Basic computer skills such as: Microsoft Suite, Creation, and maintenance of spreadsheets.
• Excellent attention to detail and high-level of organization skills
• Ability to work flexible hours, including weekday and weekend daytime and evening hours.
• Positive, team-oriented attitude and a commitment to providing exceptional service.
• Ability to handle high-pressure situations and multitask effectively.
• Professional appearance and demeanor at all times.
• Willingness to learn and ability to adapt on the fly
• Commitment to providing a high-quality guest experience

Nice To Haves

• Some College Course Work: Preferred
• Minimum 2-3 years previous Customer Service experience in a hospitality or event setting: Preferred

Responsibilities

• Maintain highest level of customer service while greeting and orientating event and museum guests
• Ensure Discovery World’s standards for service and cleanliness are upheld during all events
• Maintain good communication with Discovery World Staff, Bartolotta’s Catering Staff, Security Guards, Parking Staff, and Custodial Staff to make sure all event details are executed as expected
• Coordinate and participate in event setup, teardown, and basic cleaning.
• Perform routine inspections of event setup and equipment, making adjustments as needed to meet client and venue standards
• Complete any Audio/Visual needs as assigned for each scheduled event: For example laptop/projector setup and operation, mic/audio setup, adjusting lights, shades, etc. Additional museum A/V work may be assigned by the AV Manager as well.
• Complete Event checklists pre and post event as assigned
• Communicate any issues with Management promptly
• Remain on-site through the conclusion of events until all guests have exited the premises, and coordinate with all remaining on-site parties (Security, Catering, etc.) before departing

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED