Event Coordinator (Part-Time)

Fooda•San Mateo, CA

3d•Onsite

About The Position

Fooda is currently recruiting for a part time Event Coordinator in our Palo Alto market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants.

Requirements

Love building relationships with customers and enjoy customer service.
Friendly, high energy and love interacting with other people.
Savvy with technology and comfortable in a fast-paced start-up.
Resourceful, exhibit grace under pressure, and capable of finding solutions.
Strong communicator and self-starter.
Organized and detail oriented.
Knows the local territory and gets around efficiently in their own car.
Prior catering or serving experience strongly preferred.
Must be authorized to work in the United States on a full-time basis.

Nice To Haves

Type-A personality is a plus!

Responsibilities

Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience.
Serve as back-up cashier at Fooda Cafés for team members who have time off.
Getting restaurants onsite and access to the building.
Gain competency with Fooda’s technology and standard operations procedures.
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards.
Conduct onsite Fooda promotions and mobile app coaching.
Provide real-time onsite customer service to resolve issues promptly directly with the consumer.
Facilitate audits of restaurant event set-up to ensure consistency and high quality.
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve.