Event Coordinator

Dave & Buster's Inc. • Canton, OH

6d • $14 - $18

About The Position

The Event Coordinator supports the sales department by handling administrative functions and confirmation calls that finalize event details. The role also participates in the sales process and books a portion of the social-event market. The coordinator works with event hosts, the Sales Team, Management Team, and Operations to ensure guest requests are communicated, contracts and banquet event orders (BEOs) are current, and events are properly supported. The position may also include other duties as assigned.

Requirements

• Friendly demeanor and a “You Got It” attitude.
• Good decision-making skills and effective communication with guests, the Sales Team, and the Management Team.
• Ability to communicate clearly and regularly with Operations, the Sales Team, and guests.
• Ability to clearly convey guests’ needs to Operations and other team members.
• Strong organizational skills.
• Strong verbal communication skills.
• Ability to analyze basic data to support decision-making by Operations and the Sales Team.
• Ability to read and communicate in English.

Responsibilities

• Ensure each special events guest’s needs are met and communicate host requests so contracts are updated.
• Respond to requests for proposals (RFPs) and social-event calls, converting leads into booked business.
• Conduct site tours as needed.
• Distribute paperwork promptly and accurately for pop-up parties, coordinating with management to ensure staffing support.
• Provide administrative support to the Sales Department, including following up on calls, emails, and tasks with event hosts after a sale is closed.
• Communicate changes to BEOs and updated signed contracts to Operations.
• Follow up on accounts receivable, collect payment information, and close remaining balances.
• Submit check requests and invoices as needed.
• Ensure Operations has the most up-to-date BEO for each event.
• Offer upsell opportunities to event hosts after a sale is closed.
• Take on other duties as assigned and assist team members when needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed