Event Coordinator

BEAT THE BOMB•Philadelphia, PA

8d•Onsite

About The Position

BEAT THE BOMB is the next generation of immersive group entertainment, where customers step into real-life video games. They use an innovative digital, interactive game system to reimagine the intersection of technology and human social connection. Their classic Mission experience involves teams wearing hazmat suits going through interactive game rooms before facing the World's Largest Paint, Slime, and Foam Bomb. The company opened its original Brooklyn location in 2018 and now has locations in Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver, having hosted over 500,000 players including hundreds of corporate team building outings, school groups, and non-profit organizations. Beat The Bomb is highly rated in all 5 markets and offers special event services like STEM Camps, Kid and Adult Birthday parties, Corporate Tournaments, and Bachelorette parties. They also have a virtual team building platform, Beat The Bomb Virtual, for remote teams. Their #1 goal is to ensure every player has a BLAST! The DC location, opened in February 2023 in Ivy City, is over 10,000 square feet and offers classic Mission experiences with glass-walled bomb rooms, 7 immersive arcade lounges ('Game Bays'), street food, a full selection of beverages at The Bomb Bar, a beer garden with sports viewing, and dedicated private event spaces. It has quickly become one of DC's highest-rated experiences. BEAT THE BOMB is looking for an Event Coordinator to be the face and voice of their Event team, aiming to deliver a premium, fun experience to a wide variety of groups and build long-term client relationships. This role requires strong verbal and written communication skills, proficiency with event execution and guest relations management software, and the ability to manage the full event cycle from inquiries to planning, contracts, and payments.

Requirements

2+ years of experience in a related field - guest relations, retail or hospitality, administrative or executive assistant roles
Highly self-motivated and hardworking with a hunger to learn, grow & win every day
Strong follow through with full ownership of the sales process from start to finish
Comfortable with software platforms
Detail oriented given work involves event planning, contracts and payment processing
Exceptional communication skills - both written and verbal
Believes in and lives by the Beat The Bomb Values: Bring positivity, take responsibility, build the future, create the FUN

Nice To Haves

Experience with Salesforce, TripleSeat or similar CRM platform a plus

Responsibilities

Provide excellent customer service to clients, from menu & event development, negotiations, planning, event execution and post event follow up
Work with clients to gather all necessary information to ensure event setup & execution details are accurate, and all information is efficiently communicated to the Beat The Bomb management and operations teams
Process correspondence (internal & external) payments and BEOs accurately and in a timely manner
Assisting customers with placing/confirming orders, communicating event details, directing on-site as needed, and processing invoices in a timely manner
Attend and manage on-site execution of events from installation, delivery, and setup through dinner service, and on occasion through to event conclusion as needed
Other duties as assigned by the General Manager or Operations Managers
Provide tours of the location for potential clients
Support additional local marketing efforts such as local partnerships, influencer marketing, flyering and other 'guerrilla' marketing tactics