Senior Event Coordinator (Full-Time)

Fooda•Seattle, WA

12d•$23 - $25•Onsite

About The Position

Fooda is currently recruiting for a part time Event Coordinator in our Hawthorne market. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants. Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) getting restaurants onsite and access to the building Gain competency with Fooda’s technology and standard operations procedures Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards Conduct onsite Fooda promotions and mobile app coaching Provide real-time onsite customer service to resolve issues promptly directly with the consumer Facilitate audits of restaurant event set-up to ensure consistency and high quality Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Requirements

Love building relationships with customers and enjoy customer service
Friendly, high energy and love interacting with other people
Savvy with technology and comfortable in a fast-paced start-up
Resourceful, exhibit grace under pressure, and capable of finding solutions
Strong communicator and self-starter
Organized and detail oriented
Knows the local territory and gets around efficiently in their own car
Prior catering or serving experience strongly preferred
Must be authorized to work in the United States on a full-time basis

Nice To Haves

Type-A personality is a plus!

Responsibilities

Be onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
Serve as back-up cashier at Fooda Cafés for team members who have time off
Get restaurants onsite and access to the building
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve