Event Coordinator- Park North

Entertainment Services LLC•San Antonio, TX

7d•Onsite

About The Position

The Event Coordinator is responsible for managing event bookings, assisting guests, and ensuring the smooth operation of parties and group events at Park North. This role involves direct guest interaction, administrative tasks, and supporting the event management team.

Requirements

Standing or sitting for long periods of time with frequent bending and turning.
Ability to lift 30 lbs.
Ability to communicate with guests and via email, phone, and in person with great detail and organization.
Must be at least 16 years old.
Obtain training certification per company policy.

Responsibilities

Answering phones and providing information about the facility and event bookings.
Completing Birthday/Group reservation bookings according to script and guidelines.
Greeting and assisting walk-in party inquiries.
Conducting tours for potential parties and groups.
Maintaining knowledge of all park aspects and party packages to answer guest questions accurately.
Maintaining accurate logs.
Contacting past parties to encourage rebooking.
Communicating special needs of parties to staff.
Assisting the party/group manager with all parties on the day of the event.
Assisting with creating event summaries and care packages (wristbands, play cards, drink tickets, decorations, etc.).
Maintaining the cleanliness of the party office.
Understanding and executing the cash out process for parties.
Assisting in other areas as requested by a lead or manager.
Maintaining uniform standards and a professional appearance.