Event Coordinator / Manager

F.E Management•Newark, NJ

6d•Onsite

About The Position

S.A.F.E. Management staffs and operates event security and guest services at nearly 70 venues across 11 markets and 10 states. This includes major NFL and college stadiums in Las Vegas, Phoenix, Houston, Nashville, Atlanta, Jacksonville, Tampa, Baltimore, Detroit, Newark, and Denver. On a busy weekend, S.A.F.E. has 20,000 team members working live events around the country. The Event Coordinator is a key player in the success of these events. This is a hands-on operations role for someone who aspires to grow in the sports & entertainment industry.

Requirements

Bachelor's degree
0 to 5 years of experience out of school
A track record of competing on a team (Athletics, a campus organization, or an early job where performance was measured and others depended on you)
Ability to work efficiently in a fast-paced, time-sensitive environment
Ability to communicate in front of a crowd and to senior-level leadership
Detail oriented, proficient with Microsoft Office, and the ability to quickly pick up new systems
Available nights, weekends, and holidays as the schedule follows the entertainment and events calendar
Passionate about sports and live entertainment industry

Responsibilities

Work directly with clients to gather event details, staffing requirements, and day-of expectations
Build and update event-day documentation, post assignments, and staffing plans
Monitor venue operations during events to assess staffing levels, coverage, and performance against S.A.F.E. standards
Solve day-of problems quickly: call-offs, gate changes, crowd flow, client requests, weather, unique event operations
Brief the team prior to the start of the event and assist with debriefing afterward
Participate in the recruiting process, including sourcing, applicant tracking, and interview scheduling
Support critical teammate trainings such as, New Hire, Returning Staff, and Leadership trainings
Handle staff questions in real time, on and off site
Set the tone on professionalism and accountability that the team follows
Create and schedule events in our workforce management platform
Submit and reconcile crew calls accurately in the timekeeping system
Invoice completed events promptly and accurately
Respond to office calls and emails within a timely manner
Maintain clear, organized event documentation so another team member can step in and run the event if needed