Event Captain

Major Food Group LLC•New York, NY

2d•Onsite

About The Position

Major Food Group is hiring part-time Event Captains to join our team at THE GRILL! THE GRILL is a historically based American chophouse set in midcentury New York. It takes great inspiration from history; both the time the Seagram Building was built and the restaurants that existed at that time. It is the precursor to the NY Steakhouse, when things were still intricate and elegant. It celebrates all the animals of the land and some of our favorites from the sea. There is extensive table side preparation and service. There is also extensive use of THE GRILL. It is the name of the restaurant, the style of restaurant, and the piece of equipment we use in the kitchen for many of our signature preparations.

Requirements

Minimum of 2-3 years as a Captain in an upscale, high volume restaurant required
Professional, articulate, friendly, and punctual.
Possesses and exhibits the drive to provide exceptional service.
Flexible hours are required (able to work days, nights, weekends, holidays).
Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
Proficient in computer skills including POS systems, Word and Excel.

Responsibilities

Anticipate guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
Check tables throughout service times for guest satisfaction, and resolve guest issues.
Maintain knowledge of menu and presentation standards and sound knowledge of food and beverage preparation techniques.