Event Captain

Pirate Ventures•Washington, DC

About The Position

Pirate Ventures is a leading venue and event management company dedicated to creating unforgettable experiences for our clients and their guests. We specialize in hosting high-volume events, from weddings and corporate gatherings to festivals and private parties. We are looking for welcoming, dynamic, and customer-focused event staff to join our team and ensure our guests enjoy top-notch service. We encourage anyone who is excited to Deliver the Unexpected to apply!

Requirements

Experience in private events or banquets
Commitment to and alignment with the company's core values
Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit
Ability to communicate effectively with guests
Keen understanding that a positive guest experience is imperative to success
Well-organized
Ability to stand and/or walk for prolonged periods of time
Ability to lift and carry up to 35 pounds for short periods of time

Responsibilities

Manage the event team for a variety of styles of event
Greet guests as soon as they walk through the door
Maintain a neat, organized front-of-house environment
Show guests to their designated area and explain our policies & procedures
Assist with opening/closing tasks and side work, including event set up.
Maintain safety and food & beverage quality standards
Keep guests happy and handle complaints appropriately
Build a rapport with our guests and vendors
Brainstorm ideas to enhance the guest experience
Maintain a positive image of the Pirate Ventures brand at all times
Working with Building Managers, execute first-class events
Communicate event details provided by the marketing and operations teams to ensure our event are run effectively and efficiently