Event Ambassador

LAZ Parking Midwest • Denver, CO

8h • Onsite

About The Position

Come join the LAZ Parking family and be part of the Denver Event Staff Team! We are hiring Seasonal Event Parking Attendants across Ball Arena, Empower Field, and Centennial Stadium for the upcoming season! The Event Staff is the front-line personnel responsible for greeting, engaging, and interacting with all customers entering and exiting our facilities — including Ball Arena, Empower Field, and Centennial Stadium. The position requires cash handling, correct change, monitoring transactions for traffic entering/exiting the facility, and ensuring that people enter and exit safely. This is a perfect side hustle for those working around another job, studying, or needing extra cash, offering an ideal seasonal role that fits into your lifestyle with events across multiple venues throughout the year.

Requirements

• Strong customer service experience required.
• Cash handling/credit card transaction experience required.
• Willingness to be flexible and work across multiple facility locations (Ball Arena, Empower Field, Centennial Stadium).
• Ability to handle challenging and, at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Nice To Haves

• Passionate about sports and entertainment.
• Looking for a flexible, seasonal gig with exciting opportunities across Denver's biggest venues.
• Dynamic. Charismatic, energetic, and happy to help however you can.
• Dependable. Responsible.
• Good under pressure. Prefers chaos so you can kick its butt.
• Proficient in basic math.
• Good at communicating professionally and effectively.
• A team player. Open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.
• Willing and able to work across multiple venue locations as events are scheduled.

Responsibilities

• Meet and greet each customer with courtesy and excellent customer service.
• Collect parking fees and provide the correct change.
• Understand and know how to handle different types of parkers, i.e., tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area at each venue to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours to facilitate exit/entry should problems occur.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking; refer questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrate a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if assigned.

Benefits

• Team Atmosphere
• Growth Opportunities
• Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed