Evening Receptionist-Automotive Dealership

Stampede Leasing Ltd • Calgary, AB

5d • Onsite

About The Position

Lexus of Calgary is seeking a motivated and customer-focused individual to join our team as an Evening Receptionist at our Calgary location. The Evening Receptionist is responsible for serving as the first point of contact for customers, both in person and over the phone. This role involves directing inquiries to the appropriate departments, supporting daily administrative tasks, and ensuring a smooth and positive customer experience. This individual also maintains accurate records and assists various departments as needed to support overall dealership operations.

Requirements

• Minimum of one year of customer service, retail or sales experience preferred
• Microsoft Office Suite experience
• Desire to learn about the Automotive Industry and take initiative to understand the customer experience
• Friendly, approachable and positive personality driven to excel at customer service
• Professional and able to work directly with diverse group of clienteles
• Detail oriented and organized
• Excellent oral and written communication skills
• Reliable transportation to and from work
• Legally eligible to work in Canada

Responsibilities

• Greet all customers in a professional and courteous manner and determines the nature of their visit.
• Directs customers to the correct department.
• Notifies the appropriate person that a customer is waiting and introduces them to a salesperson.
• Answer incoming calls, direct callers to the appropriate department or individual, or take detailed messages.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists service customers during the evening service rush whenever possible.
• Assists with clerical duties as requested.
• Maintains a professional appearance.
• Other tasks as assigned.

Benefits

• Continuous training and professional development opportunities to enhance your skills and knowledge
• Supportive team environment with growth opportunities and recognition for your achievements.
• Exciting company perks, such as employee discounts and incentives.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed