Evening Operations Manager (Operations)

Woodley Building Maintenance•Kansas City, KS

12d•Onsite

About The Position

For more than 50 years, Woodley Building Maintenance has been a trusted leader in delivering exceptional commercial cleaning services across the Kansas City area. We take pride in creating clean, safe, and welcoming environments for offices, facilities, and businesses. As we continue to grow, we’re seeking dedicated, hardworking individuals to join our team and help us maintain the high standards our clients expect and deserve. If you’re reliable, detail-oriented, and take pride in a job well done, this is your opportunity to build a stable career with a reputable, long-standing company that values its people.

Requirements

3 years of commercial cleaning experience or related industry.
Able to stand and walk on cement the entire shift.

Responsibilities

Assists the Project Manager in planning, organizing, and directing the operational function in Kansas City complex.
Directs the nightly cleaning.
Continually analyzes operational functions and suggests to the Senior Project Manager immediate corrective action when performance deviates from the standard.
Walks buildings during work shifts to ensure that cleaning standards are being met.
Interprets and implements approved operational policies, methods, and procedures.
Develops and trains subordinate supervisors. Appraises their performance and implements action for promotion, transfer, or termination.
Ensures the proper handling of customer complaints and problems.
Keeps the Sr. Project Manager informed of serious or repeated problems.
Develops and maintains plans to ensure that the complaint does not repeat.
Ensures consistent reporting and feedback of all necessary information with the Senior Project Manager.
Maintains a committed working relationship with the Property Management.
Works with the Trainer to identify cleaners that require additional or more thorough training.
Performs on-the-job (OTJ) with new cleaners to ensure they understand and perform to building standards.
Implements and controls the handling of periodical work orders.