ASC Evening Office Assistant

Liberty University•Lynchburg, VA

1d•Onsite

About The Position

The Academic Success Center Evening Office Assistant will be primarily responsible for working at least two evenings in CASAS per week providing information on support service, connecting students with their tutor or writing coach, and serving as the emergency point of contact during all shifts. The principal role is to perform excellent customer service within CASAS by answering phone calls, checking in guests for appointments, greeting and assisting visitors and facilitating a clean environment in the lobby area.

Requirements

Current residential LU student
Cumulative LU GPA of at least 2.5
Good communication and interpersonal skills with individuals from varying educational, cultural, and social backgrounds
Excellent level of professionalism, responsibility, reliability, and organization
Ability to multi-task and work well under pressure
Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow professional representation of Liberty University.
Strong organizational skills.
Computer skills
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
May be required to sit to perform deskwork or type on a keyboard.
Regularly required to hear and speak in order to effectively communicate orally.
Regularly required to stand, walk, and climb stairs to move about the campus.
Handle materials, reach overhead, kneel or stoop in order to conduct business.
Regularly lift 10 or fewer pounds.
Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.

Nice To Haves

Previous office or customer service experience preferred

Responsibilities

Works 8 hours per week completing responsibilities as listed below and available to cover up to an additional 8 hours per week in partnership with the other Evening Office Assistant.
Serves as a receptionist directing students to their tutoring or writing appointments, which involves required shifts of 5-9pm on two regular assigned nights per week (Monday-Thursday).
Serves as floor area monitor for emergencies for all assigned evening shifts.
Completes other duties as assigned.
Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.