Business Office Specialist - Oakville ASC

Inova Surgery Center•Alexandria, VA

12h•Onsite

About The Position

INOVA OAKVILLE SURGERY CENTER IS A FULL SERVICE AMBULATORY OUTPATIENT FACILITY. WE ARE LICENSED, MEDICARE CERTIFIED, AND AAAHC ACCREDITED. WE PROVIDE COST-EFFECTIVE OUTPATIENT SERVICES USING MODERN, STATE-OF-THE-ART TECHNOLOGY IN A FRIENDLY AND CARING ENVIRONMENT BY HIGHLY-SKILLED, COMPASSIONATE STAFF. WE ARE SEEKING A BUSINESS OFFICE SUPPORT SPECIALIST TO JOIN OUR TEAM. THE BUSINESS OFFICE SUPPORT SPECIALIST IS RESPONSIBLE FOR THE COURTEOUS AND PROMPT CONTACTING OF PATIENTS VIA PHONE REGARDING CO-PAY OR CO-INSURANCE DUE PRIOR TO THE DATE OF SERVICE. THE BUSINESS OFFICE SUPPORT SPECIALIST ALSO PERFORMS ALL ACCOUNTS PAYABLE FUNCTIONS. THE BUSINESS OFFICE SUPPORT SPECIALIST WILL BE CROSS-TRAINED IN OTHER FUNCTIONS OF THE BUSINESS OFFICE. THE BUSINESS OFFICE SUPPORT SPECIALIST REPORTS DIRECTLY TO THE BUSINESS OFFICE MANAGER.

Requirements

At least one year experience as a receptionist in an ambulatory surgery facility, acute-care hospital, or doctor’s office.
High school diploma or equivalent
Strong communication, organizational, and customer service skills
Must have experience using a medical software system and Windows.
Demonstrated ability to type 45 wpm.
Ability to follow oral and written instructions.
Ability to prioritize and complete tasks in a timely manner.
Ability to perform multiple tasks simultaneously.

Nice To Haves

Experience in a medical office or similar healthcare setting is preferred
Familiarity with medical terminology and billing practices is an advantage

Responsibilities

Contact patients at least three days prior to their scheduled date of service to inform them of any applicable co-payments, deductibles, or co-insurance amounts due prior to date of service
Facilitate payment arrangements and/or collect information for charity determination as needed
Notates calls in HST on patients' accounts
Mail all signed checks
Performing payer verification calls as needed and obtaining authorizations when required
Utilizing appropriate payer portals to verify insurance eligibility and benefits
Following up with provider offices regarding pending or missing authorizations
Identifying and addressing insurance discrepancies
Communicating insurance-related issues to the ASC Scheduler, Business Office Manager (BOM), and provider offices as necessary
Managing all daily front desk and registration functions
Performs other business office functions as directed by the Business Office Manager