Evening Housekeeping Shift Manager

Delaware Park Casino & Racing•Wilmington, DE

About The Position

The Evening Housekeeping Shift Manager supervises Environmental Services personnel and oversees the scheduling, training, and evaluation of staff. The role develops and maintains cleaning programs for designated groups and helps establish standards and procedures to keep the facility clean and attractive. It also involves supporting timekeeping, managing supplies and equipment within budget guidelines, promoting customer relations and team trust, and carrying out other assigned duties.

Requirements

  • Three to five years of experience in professional office management in a cleaning environment and/or cleaning large public-area facilities.
  • Successfully complete and maintain the background check and licensing process required by the Delaware Lottery during employment.
  • Basic computer skills.
  • Strong organizational and leadership abilities.
  • Ability to stand, sit, walk, and kneel for extended periods.
  • Ability to lift up to 50 pounds without difficulty.
  • Ability to read, write, speak, understand, or communicate in English sufficiently to perform the necessary functions of the position.
  • Ability to consistently comprehend, retain, and/or execute written, verbal, or demonstrated directions, explanations, and guidance.
  • Ability to work flexible schedules based on business needs, including mornings, evenings, nights, weekends, and holidays.

Responsibilities

  • Supervise the scheduling, training, and evaluation of Environmental Services personnel.
  • Develop and maintain cleaning programs for designated groups to ensure a clean and attractive public environment.
  • Assist in establishing standards and procedures for maintaining a clean and attractive facility.
  • Recommend, document, and issue disciplinary notifications to personnel.
  • Monitor and assist with proper timekeeping methods.
  • Requisition supplies and equipment within established budgetary guidelines.
  • Participate in professional organizations that promote the development of the company.
  • Apply knowledge of OSHA guidelines, including the Right-To-Know Act and Blood-Borne Pathogens.
  • Promote honesty and trust among the team and outstanding customer relations.
  • Perform other duties as assigned.
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