Evening Desk Agent

MKM Hotels • Portland, OR

3d • $18 - $19 • Onsite

About The Position

Are you a friendly, service-oriented professional looking to join a growing team? We’re seeking an enthusiastic Front Desk Agent for our conveniently located La Quinta Inn & Suites near Portland Airport. This is a PM shift (3 PM – 11 PM) position with on-the-job training provided. Job Summary Front Desk Agents are the first point of contact for our guests and play a key role in creating a welcoming experience. Responsibilities include: Greeting and registering guests, Managing reservations and modifications, Handling guest inquiries and providing concierge-level assistance, Ensuring smooth check-in/check-out processes, Delivering exceptional service throughout the guest’s stay.

Requirements

• Friendly, service-oriented professional
• Enthusiastic
• Ability to maintain a neat, professional appearance (uniform and name tag required)
• Ability to operate the Front Desk computer system efficiently

Nice To Haves

• On-the-job training provided

Responsibilities

• Greet guests warmly and professionally in accordance with brand standards
• Maintain a neat, professional appearance (uniform and name tag required)
• Answer guest inquiries about hotel services, local attractions, and transportation
• Handle requests for information, mail, and messages promptly and courteously
• Operate the Front Desk computer system efficiently
• Assist with guest needs, including delivering items when necessary
• Maintain cleanliness and safety throughout the property
• Support team members and other departments as needed

Benefits

• Paid Time Off (PTO) per Oregon state requirements
• Paid Vacation after 1 year of service (Full-Time)
• Medical, Dental, and Vision coverage (Full-Time)
• Wyndham Hotels team member benefits (Full-Time)
• On-site training modules
• Wyndham Hotels team member discounts (Part-Time)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed