Evaluation and Analytics Specialist

Rochester Institute of Technology•Rochester, NY

10d•Hybrid

About The Position

The Evaluation and Analytics Specialist advances data-informed decision-making, strategic planning, and continuous improvement across the Division of Student Affairs. Reporting to the Director of Data, Analytics and Planning, this position leads the Student Affairs Unit-Level Data Strategy Program, partnering with departments to develop data-use plans, assess outcomes, and use analytics to improve student services and organizational effectiveness. The specialist designs and leads assessment, evaluation, and analytics projects from concept through reporting. Work includes collecting, analyzing, interpreting, and visualizing data; developing tools and processes to measure effectiveness and demonstrate impact; and translating findings into actionable insights. The position organizes and analyzes data using tools including Excel, SPSS, and Tableau, and creates dashboards and summary reports. The role provides leadership, consultation, training, and support to Student Affairs Assessment Coordinators and other departmental stakeholders to build organizational capacity for evaluation, data literacy, and effective data use. Evaluation and analytics activities should align with divisional priorities, university requirements, and higher-education best practices. Regular on-campus presence is required. The position is eligible for a hybrid arrangement, with schedules established semester by semester in partnership with department leadership; working fully on campus is also an option. This position is part of the Student Affairs Data, Analytics and Planning team within Assessment, Technology, and Communications. The team partners with Student Affairs departments to build evaluation capacity, strengthen data-informed decision-making, and support continuous improvement that enhances the student experience. The Division of Student Affairs includes 20 departments focused on helping students thrive inside and outside the classroom.

Requirements

Master's degree in a related field.
At least one year of relevant professional experience for Level II, or five years of relevant professional experience for Level III; an equivalent combination of education and experience may be considered.
Knowledge of data mining, analysis, and modeling.
Knowledge of statistical analysis software.
Skill in developing and determining analytical, assessment, and data methods.
Skill in communicating findings and insights to technical and non-technical audiences.
Ability to establish and build productive working relationships.
Ability to manage and maintain confidential and private information.
Candidates must be eligible to work in the United States.

Nice To Haves

Experience leading assessment, evaluation, or data-informed improvement initiatives in higher education.
Experience designing and implementing complex assessment or evaluation methodologies.
Experience presenting findings and recommendations through reports, data visualizations, and presentations.
Experience facilitating training, coaching, mentoring, or consultation with colleagues and campus partners.
Three to six years of related experience.

Responsibilities

Lead the Student Affairs Unit-Level Data Strategy Program and partner with departments to develop data-use plans, assess outcomes, and apply analytics.
Design and lead assessment, evaluation, and analytics projects from concept through reporting.
Collect, analyze, interpret, and visualize data to support decision-making and continuous improvement.
Assess project performance, including building and administering surveys using third-party vendors, facilitating focus groups, and conducting interviews.
Organize and analyze data using Excel, SPSS, and Tableau for varied business purposes and audiences.
Develop dashboards, visual representations of data, and summary reports.
Consult with staff to develop suitable outcomes and methodologies for project assessments.
Develop tools, processes, and documentation to measure effectiveness, demonstrate impact, and expand capacity for data use.
Provide leadership, consultation, training, and support to Student Affairs Assessment Coordinators and other departmental stakeholders.
Present findings and recommendations to audiences as needed.
Other duties as assigned.