EV Service Advisor, Ever Orange County
About The Position
Ever is building the future of auto retail as the first AI-native auto retail platform, focusing on electric vehicles. We are creating a new automotive business that serves EV buyers and sellers nationwide, both online and offline. Based in San Francisco and expanding across the country, Ever is backed by prominent investors and led by experienced professionals from the tech and automotive industries. Following a successful Series A funding round, we have secured $100 million in equity and debt financing. We are experiencing rapid growth and are seeking talented individuals to join our mission of developing the next generation of auto retail platforms. Learn more about us at evercars.com.
Requirements
- 2–6+ years of experience in service advising, recon ops, or fleet maintenance
- Strong understanding of automotive repair processes and cost drivers
- Comfortable making fast, data-driven repair decisions
- Experience managing vendors, shops, or dealer service departments
- High ownership and strong operational mindset
- Detail-oriented with strong follow-through
- Comfortable working in fast-paced, high-growth environments
- Passion for EVs and next-generation mobility
- Experience with service DMS or recon management tools
- Ability to read inspection reports, estimates, and labor ops
- Familiarity with EV systems and common failure modes
- Strong Excel / Sheets skills
- Comfort using Slack, CRM, and ops dashboards
- Experience negotiating labor rates and parts pricing
Responsibilities
- Own reconditioning decisions for Ever’s EV inventory
- Triage inspection reports and determine repair scope, priority, and budget
- Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
- Source and manage external service partners to optimize cost, speed, and quality
- Approve estimates, negotiate pricing, and control reconditioning spend
- Track vehicle status through inspection, repair, QA, and ready-to-sell stages
- Ensure vehicles meet Ever’s quality, safety, and merchandising standards
- Resolve technical issues and unblock stalled vehicles
- Maintain accurate reconditioning records and documentation
- Identify process improvements to reduce cycle time and cost
- Provide feedback to Product & Ops teams to improve tooling and workflows
Benefits
- Competitive salary + performance bonus
- Health, dental, and vision insurance
- Flexible / Unlimited PTO
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
