EV Service Advisor, Ever Orange County

Ever•Irvine, CA

1d•$70,000 - $120,000•Onsite

About The Position

Ever is building the future of auto retail with an AI-native platform for electric vehicles. As a rapidly growing company backed by significant investment, Ever is seeking an EV Service Advisor to manage the reconditioning operations for its EV inventory. This role involves making critical decisions about repairs, coordinating with various service providers, managing budgets, and ensuring vehicles meet high-quality standards before being sold. The position offers a chance to work with cutting-edge EV technology and contribute to a next-generation auto retail platform.

Requirements

2–6+ years of experience in service advising, recon ops, or fleet maintenance
Strong understanding of automotive repair processes and cost drivers
Comfortable making fast, data-driven repair decisions
Experience managing vendors, shops, or dealer service departments
High ownership and strong operational mindset
Detail-oriented with strong follow-through
Comfortable working in fast-paced, high-growth environments
Passion for EVs and next-generation mobility
Experience with service DMS or recon management tools
Ability to read inspection reports, estimates, and labor ops
Familiarity with EV systems and common failure modes
Strong Excel / Sheets skills
Comfort using Slack, CRM, and ops dashboards
Experience negotiating labor rates and parts pricing

Responsibilities

Own reconditioning decisions for Ever’s EV inventory
Triage inspection reports and determine repair scope, priority, and budget
Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors
Source and manage external service partners to optimize cost, speed, and quality
Approve estimates, negotiate pricing, and control reconditioning spend
Track vehicle status through inspection, repair, QA, and ready-to-sell stages
Ensure vehicles meet Ever’s quality, safety, and merchandising standards
Resolve technical issues and unblock stalled vehicles
Maintain accurate reconditioning records and documentation
Identify process improvements to reduce cycle time and cost
Provide feedback to Product & Ops teams to improve tooling and workflows