EUD OS Engineer/Endpoint Engineer

LinTech Global•San Antonio, TX

14h•Onsite

About The Position

Dexian Government Solutions is recruiting for an Enterprise Device Operating System Management Engineer/End User Device Engineer to support our contract at the Defense Health Agency (DHA) DDSB onsite in San Antonio, Texas. Advanced Identity knowledge as it relates to modern device management by a Microsoft 365 tenant is required. More specific to Endpoint engineering, you have subject matter expertise managing devices and client applications in a Microsoft 365 tenant by using Microsoft Intune. Strong experience deploying, configuring and maintaining Windows and non-Windows devices and solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types. Experience implementing and managing endpoints at scale by using Microsoft Intune, Microsoft Intune Suite, Windows Autopilot, Microsoft Copilot for Security, Microsoft Defender for Endpoint, Microsoft Entra ID, Azure Virtual Desktop, and Windows 365. Experience Implementing identity, security, access, policies, updates, and apps for endpoints. Ability to troubleshoot and test broad ranging problems associated with client platforms, operating systems, third-party applications, delivery, drivers, hardware and automation as they coincide with the end user experience and service delivery. Ability to communicate clearly and concisely advanced concepts related to cloud use and consumption, automation, containers, client management, health monitoring, task sequences, Windows imaging and other end user experience related areas to peers and leadership. Produce enterprise-level designs for end user device computing and its related services, to include automation, delivery, intelligence, monitoring, reporting security configurations and compliance in support of enterprise initiatives ensuring support and implementation via collaborative efforts with project and support teams. Identify opportunities to innovate, extend, and enhance end user experience, service delivery and consumption where possible. Contribute to Root Cause Analysis and Problem Management for enterprise end user experience infrastructure and service delivery. Serve as escalation point for automation, application and client configuration control support and troubleshooting, providing guidance and direction in resolution of escalated issues and/or complex production, application or system problems related to end user computing delivery. Strong analytical skills to resolve problems and think creatively. Strong communication skills with the ability to speak to technical and non-technical audiences. Willingness to undertake assignments involving unfamiliar subjects. The ability to communicate effectively with end-users, administrators, managers, and leadership. Highly motivated to work independently and productively, with an aptitude to learn quickly. Able to work with minimal supervision. Ability to work in a virtual environment with remote colleagues utilizing virtual technologies. Willingness to provide excellent customer service. Ability to perform other duties and projects as assigned.

Requirements

Advanced Identity knowledge as it relates to modern device management by a Microsoft 365 tenant is required.
Subject matter expertise managing devices and client applications in a Microsoft 365 tenant by using Microsoft Intune.
Strong experience deploying, configuring and maintaining Windows and non-Windows devices and solutions for efficient deployment and management of endpoints on various operating systems, platforms, and device types.
Experience implementing and managing endpoints at scale by using Microsoft Intune, Microsoft Intune Suite, Windows Autopilot, Microsoft Copilot for Security, Microsoft Defender for Endpoint, Microsoft Entra ID, Azure Virtual Desktop, and Windows 365.
Experience Implementing identity, security, access, policies, updates, and apps for endpoints.
Ability to troubleshoot and test broad ranging problems associated with client platforms, operating systems, third-party applications, delivery, drivers, hardware and automation as they coincide with the end user experience and service delivery.
Ability to communicate clearly and concisely advanced concepts related to cloud use and consumption, automation, containers, client management, health monitoring, task sequences, Windows imaging and other end user experience related areas to peers and leadership.
Strong analytical skills to resolve problems and think creatively.
Strong communication skills with the ability to speak to technical and non-technical audiences.
Willingness to undertake assignments involving unfamiliar subjects.
The ability to communicate effectively with end-users, administrators, managers, and leadership.
Highly motivated to work independently and productively, with an aptitude to learn quickly.
Able to work with minimal supervision.
Ability to work in a virtual environment with remote colleagues utilizing virtual technologies.
Willingness to provide excellent customer service.
Ability to perform other duties and projects as assigned.
Microsoft Intune
Microsoft Intune Suite
Windows Autopilot
Microsoft Copilot for Security
Microsoft Defender for Endpoint
Microsoft Entra ID
Azure Virtual Desktop
Windows 365
Active Directory
Azure
O365
Enterprise client management and security software suites.
Task Sequencing and automation
Scripting and/or programming
Configuring and Implementing identity, security, access, policies, updates, and apps for endpoints
Windows operating system features and functions to include the registry and security principles.
Operating System deployment release notes and documentation
Windows imaging, Local Group Policy, Windows Management Interface.
5 Years of Experience
IAT Level II Certification is Required to Start
Active DoD Secret Clearance OR Current DHA Public Trust/NACLC Background Check is Required to Start

Nice To Haves

MECM.
Information Assurance and DISA STIG guidelines.
Smart-card logins

Responsibilities

Produce enterprise-level designs for end user device computing and its related services, to include automation, delivery, intelligence, monitoring, reporting security configurations and compliance in support of enterprise initiatives ensuring support and implementation via collaborative efforts with project and support teams.
Identify opportunities to innovate, extend, and enhance end user experience, service delivery and consumption where possible.
Contribute to Root Cause Analysis and Problem Management for enterprise end user experience infrastructure and service delivery.
Serve as escalation point for automation, application and client configuration control support and troubleshooting, providing guidance and direction in resolution of escalated issues and/or complex production, application or system problems related to end user computing delivery.