SE ETC Manager

University of Richmond
Onsite

About The Position

The ETC Student Manager is responsible for understanding and adhering to all policies. This role involves assisting customers in the store, stocking shelves, maintaining cleanliness and organization, and contributing to the daily operations of the store. High levels of accountability and professionalism are expected, along with the supervision of other student employees.

Requirements

  • Must be willing to learn new tasks and take direction
  • The ability to be professional in appearance and mannerisms while serving peers.
  • Must have ability to multi task and work efficiently in a fast-paced environment
  • Must be able to stand and walk for long periods of time
  • Must be able to lift 25 pounds repeatedly
  • Accountability and reliability in regards to communication and scheduling.
  • Ability to work at least one of the following shifts weekly: Friday 7pm-10:15pm, Saturday 7pm-10:15pm

Nice To Haves

  • A desire to be friendly and courteous to your coworkers and guests

Responsibilities

  • In the absence of a manager, lead, or university employee, assists with customer relations and finds workable solutions.
  • Recruits, trains, and mentors student employees and ensures safe, hygienic and professional behavior.
  • Manages closing duties including securing the store and counting cash register.
  • Conducts stocking, organization, cleaning of the store.
  • Manage all aspects of keeping a cleanly, hygienic and organized space. Ensures hygienic work spaces by cleaning, organizing, labeling/dating (First In First Out), dish washing, trash/recycling/composting, sweeping, mopping and other general cleaning related to the normal upkeep of a food service space.
  • Assists customers on the phone and in the store to find items with a calm, friendly attitude, attention to detail and a sense of urgency.
  • Acts as a positive representative of University of Richmond and Dining Services to all guests.
  • Assists with special projects and feedback sessions occasionally.
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