ET Consultant

World Bank Group•Washington, DC

3d•Hybrid

About The Position

The World Bank Group is seeking a dynamic, experienced Research Librarian to provide research and reference services to support business operations. The WBG Library, part of the Information and Technology Solutions (ITS) Vice Presidential Unit, serves approximately 24,000 staff and consultants globally, offering access to e-resources, reference and research services, training, and custom solutions. The Library is looking for an individual to help strengthen its ability to deliver timely, high-quality research support, with a focus on emerging work in AI for research and information integrity. This role involves collaboration with research team members, front desk services, and other WBG IT teams and library partners.

Requirements

Bachelor's or Master's degree with 2 years, preferably in Library and Information Science or an equivalent field, with relevant experience or an equivalent combination of education and experience.
Experience providing research, reference, or information services to a diverse client base.
Knowledge of research tools and databases such as EBSCOhost, Scopus, ProQuest, EMIS Intelligence, Factiva, Fitch, and other development or investment databases.
Proven understanding of information management and library processes.
Proficiency with Integrated Library Systems such as Primo/Alma.
Experience using case management systems to manage and respond to client requests.
Strong knowledge of expert web searching and information evaluation.
Excellent written and oral communication skills, including ability to prepare and communicate research findings and insights clearly.
Ability to manage multiple requests under pressure while balancing immediate client needs and broader service requirements.
Excellent command of English, written and spoken.

Nice To Haves

Familiarity with Open Access, Open Data, and Open Science.
Experience with library databases such as SSRN, JSTOR, PubMed, EconLit, and bibliometrics tools such as Web of Science.
Experience using research tools such as Google Scholar, ResearchGate, Kopernio, Lazy Scholar, Lean Library, and related platforms.
Familiarity with interlibrary loan platforms such as OCLC, Docline, Reprints Desk, and other fulfillment tools.
Experience performing data analysis and visualization for internal decision-making.
Curiosity about emerging technologies and willingness to experiment with AI-enabled research workflows.
Knowledge of other languages, including French, Spanish, Arabic, or others, would be an asset.

Responsibilities

Conduct in-depth research covering development sectors, investment industries, and other priority areas relevant to World Bank Group operations.
Respond to research and reference requests from Library clients in HQ and Country Offices within defined service level expectations.
Provide high-quality reference and document delivery support, including Ready Reference services and front desk coverage as required.
Use academic search engines, Open Access resources, and relevant information tools to support client research requests.
Prepare research outputs, reports, literature scans, and evidence summaries to support WBG staff and operational teams.
Conduct or support systematic literature reviews and structured evidence searches.
Create and publish topical research guides aligned with WBG knowledge priorities and knowledge verticals.
Contribute to WBG’s body of knowledge for internal and/or external client solutions.
Support AI for Research activities, including the evaluation and validation of AI-generated information, data, and research outputs.
Assist staff in assessing the reliability, relevance, and quality of information used in WBG projects, investments, and knowledge work.
Contribute to development of reusable prompts, prompt chains, or other practical approaches that support effective research strategies using emerging technologies.
Provide regular reports and statistical analysis to the Library Research Team Lead.
Support data analysis and visualization activities for internal decision-making and service improvement.
Support business insights from research services, including use of APIs where relevant to research needs.
Respond to company and financial market data-related questions using relevant tools such as Capital IQ and similar resources.
Work effectively as part of the Library Research team and collaborate with Content and Access Management, Outreach and Promotions, ITS, ITSDO, and other internal stakeholders.
Collaborate with external partners to identify and provide relevant information that supports WBG business priorities and client country capacity building.
Present and train others on Library services and resources when required.
Test or pilot library-related products and provide user feedback to improve services.
Use the Library Case Management System to receive, create, manage, and respond to client requests.
Participate in day-to-day development and maintenance of information resources and services.
Contribute to the formulation and implementation of Library policies, standards, guidelines, and procedures.
Apply knowledge of copyright, intellectual property, and ethical use of information in fulfilling client information requests.