Estimator

Lithia & Driveway•Chamblee, GA
•Onsite

About The Position

The Estimator works onsite at Curry Honda and supports the body shop by assisting customers with repair needs and preparing accurate repair estimates. The role follows the Initial Customer Contact (ICC) process, communicates repair requirements, costs, and completion timelines, and maintains repair-order and production details. The position requires at least one year of automotive estimator experience, strong communication and attention to detail, typing and basic computer skills, and a valid driver's license with an acceptable driving record. A high school graduate or equivalent who is at least 18 years old is required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Requirements

  • At least 1 year of automotive estimator experience.
  • Strong attention to detail.
  • Excellent communication skills.
  • Ability to type efficiently to enter repair orders.
  • Mathematical ability to calculate service costs and count change.
  • Basic computer skills.
  • Valid driver's license in the state of residence and an acceptable driving record.
  • High school graduate or equivalent.
  • At least 18 years old.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Identify and confirm customer concerns and offer resolutions.
  • Explain to customers what work needs to be done, its cost, and when it will be complete.
  • Assess customer needs by conducting a vehicle walk-around.
  • Obtain customer agreement for needed repairs.
  • Prepare accurate estimates using CCC, Mitchell, and Audatex estimating systems.
  • Maintain and update production information, notes, repair-order details, and production status.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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