Estimator/ Sales
Mr. Handyman of West Knoxville•Knoxville, TN
•Onsite
About The Position
Mr. Handyman is seeking an experienced craftsman to join their team as an Estimator/Sales. This role involves managing and supervising Service Professionals while ensuring excellent customer service. The company is known for its exceptional service, quality work, and "Done Right Promise," and offers a supportive environment with industry-leading software and business systems. Joining Mr. Handyman provides a career path with opportunities for professional growth and recognition.
Requirements
- Culture alignment
- Rockstar mentality
- Buy-in to the company vision
- Meets company expectations
- Strong knowledge of residential and commercial products and repair processes
- Ability to self-manage and work independently
- Excellent customer service skills
- Proficiency in using technology (iPad and computer)
- Ability to document jobs following the "Mr. Handyman Way" process
- Live within the service area
- 8+ years of paid industry experience
- Problem-solving skills
- Insurable for driving a company vehicle
- Ability to complete a background check
- Professional appearance
- Strong communication skills
- Proficiency in carpentry, painting, and drywall
- General plumbing and electrical knowledge
- General carpentry knowledge
- Ability to formulate and follow a plan efficiently
- Construction estimating skills
- Desire to train and build with a team of strong Service Professionals
Responsibilities
- Conduct on-site visits and phone conversations with customers to gather details about their needs and discuss budget ranges for projects typically ranging from two hours to two days.
- Write clear and descriptive estimates, aiming for a turnaround time of under 24 hours between the site visit and estimate completion.
- Communicate with Service Professionals and customers to explain necessary work and manage expectations regarding scope and costs.
- Deliver an exceptional customer experience by following the "Mr. Handyman Way" process to create long-lasting customer relationships.
Benefits
- Company-supplied van including maintenance and fuel
- Back office support for scheduling and billing
- Office team to handle calls and customer service
- Flexibility with hours
- iPad and technology support
- Combination of base pay with commission based on sales
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
