Estimator - Property Restoration

Paul Davis Restoration•South San Francisco, CA

2d•Onsite

About The Position

Restoration Estimators work with owners, adjusters, and Project Managers after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property. As a RE, you will be on scene after property disasters to accurately scope projects and sign work for our production teams to complete. You will build relationships with insurance professionals and communicate with property owners the expectations to build the structure back to its original form. We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Restoration Estimators are on the front lines of restoring their communities by walking damaged properties and scoping estimates for full rebuilds. You will have the autonomy after training to control your schedule and continually seek learning opportunities that will improve your skill set. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results.

Requirements

Prior experience working in a Property Restoration company is a must
Xactimate and Symbility proficient
Sound planning and organizational skills
Excellent communication and presentation skills
Valid Driver’s license and satisfactory driving record required

Responsibilities

Meet operational objectives of: Sales, Gross Margin, Brand Experience
Track metrics during bi-weekly GS&R such as Net Promoter Score of 60
Clearly communicate expectations with project manager and adjuster, onsite as needed
Profitably scope estimates sign projects to get started
Communicate and document any change orders and insurance supplements
Ensure project completes within profit range and service level argreements are hit
Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.
Establish relationships with business owners, insurance professionals, and TPA's
Seek partnerships to improve performance of the team