Estimator & Customer Account Representative
About The Position
Kenney Industries is a contract manufacturer serving customers across a range of industries with precision machining, sheet metal fabrication, welding, and assembly - all under one roof. We're growing, and we're looking for an Estimator & Customer Account Representative to quote new work accurately and be the trusted point of contact our customers count on. This is a dual role: part cost estimator, part relationship manager. You'll turn drawings and RFQs into competitive, profitable quotes, then carry those accounts through the order - keeping customers informed and coming back.
Requirements
- 3–6 years of estimating, inside sales, or customer account experience in a machine shop, sheet metal, fabrication, or contract manufacturing environment.
- Ability to read and interpret blueprints, engineering drawings, and GD&T.
- Working knowledge of machining, sheet metal fabrication, welding, and assembly processes and how they drive cost.
- Strong math and analytical skills, comfortable with quoting tools, ERP systems, and Microsoft Excel.
- Professional, responsive, and comfortable managing customer expectations - including tough conversations - with composure.
- Organized, detail-oriented, and able to juggle multiple quotes and accounts against deadlines.
Nice To Haves
- Experience with CAD/CAM software (SolidWorks, AutoCAD, or similar).
- Familiarity with AS9100, ISO 9001, or other quality-system requirements.
- Prior experience quoting a mix of low-volume/high-mix and production work.
Responsibilities
- Review customer drawings, models, and RFQs to prepare accurate cost estimates for machined, fabricated, welded, and assembled parts.
- Determine material, labor, machine time, tooling, outside processing, and finishing costs and build competitive, profitable quotes.
- Serve as the primary contact for assigned accounts - answering questions, providing lead times and status updates, and building long-term relationships.
- Work with shop-floor supervisors, purchasing, and engineering to confirm feasibility, capacity, and pricing before quotes go out.
- Enter and track quotes, orders, and revisions in the ERP/quoting system and follow up on open opportunities.
- Review purchase orders against quotes and flag discrepancies before jobs release to the floor.
Benefits
- Competitive pay depending on experience
- Health insurance
- Paid time off
- Paid holidays
- Retirement plan options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
