Estimator Assistant - Feldman Chevrolet of Lansing

Feldman Chevrolet of Lansing•Lansing, MI

7d•Onsite

About The Position

Join the Collision Center Team at Feldman Chevrolet of Lansing. We are currently seeking a highly organized, motivated, and customer-focused Office Estimator Assistant to join our growing Collision Center team. This position is ideal for someone who thrives in a fast-paced office environment, has strong communication skills, and enjoys supporting both customers and the body shop production team. As an Office Estimator Assistant, you will play a key role in helping manage repair orders, customer communication, insurance coordination, scheduling, and daily administrative support for the collision center.

Requirements

Strong organizational and multitasking skills
Excellent communication and customer service abilities
Ability to work in a fast-paced environment with attention to detail
Basic computer and office software knowledge required
Previous automotive, body shop, dealership, or insurance experience preferred
Experience with estimating systems is a plus but not required
Positive attitude and team-oriented mindset
Professional appearance and dependable attendance

Responsibilities

Assist estimators with daily administrative and customer service tasks
Greet and assist customers in person and over the phone
Schedule vehicle estimates and repair appointments
Help manage repair orders, supplements, and documentation
Communicate with insurance companies and customers regarding repair status
Upload photos, documents, and repair information into estimating systems
Coordinate with technicians, parts departments, and management to support workflow
Maintain organized files and accurate records
Assist in keeping office operations efficient and professional