Esthetician

Makeready LLC•Nashville, TN
•Onsite

About The Position

The Joseph is an expression of modern luxury rooted in art, culture, and the warmth of true hospitality. Situated in the heart of Nashville, it offers a refined escape where thoughtful design, world-class culinary experiences, and meaningful service come together effortlessly. The Joseph invites guests into a world that feels both elevated and deeply personal. From curated art collections and immersive dining to serene guestrooms and intimate gathering spaces, every detail is designed to create an experience of Nashville at its most refined.

Requirements

  • Current and valid Tennessee Esthetician License required.
  • Knowledge of professional skincare treatments, techniques, products, and ingredients.
  • Strong consultation, communication, and guest service skills.
  • Ability to confidently recommend and sell appropriate skincare and retail products.
  • Strong attention to detail and commitment to cleanliness and sanitation.
  • Professional, polished, warm, and service-oriented demeanor.
  • Ability to work collaboratively as part of a luxury spa team.
  • Ability to maintain discretion and protect guest privacy.
  • Must be dependable, punctual, and committed to providing consistently exceptional service.

Nice To Haves

  • Previous professional esthetician experience preferred.
  • Luxury hotel, resort, or high-end spa experience strongly preferred.
  • Understanding of Forbes Travel Guide service standards is a plus.
  • Marriott or luxury hospitality experience is a plus.

Responsibilities

  • Provide professional facial and skincare treatments in accordance with established spa protocols and service standards.
  • Consult with guests to understand their skincare needs, concerns, preferences, and desired results.
  • Recommend appropriate treatments, enhancements, products, and home-care routines based on individual guest needs.
  • Deliver a personalized and luxurious experience from the beginning through the completion of each service.
  • Maintain thorough knowledge of spa treatments, skincare products, ingredients, benefits, and retail offerings.
  • Educate guests on skincare products and make thoughtful retail recommendations without compromising the guest experience.
  • Prepare treatment rooms before each service and ensure they remain clean, organized, sanitized, and fully stocked.
  • Follow all sanitation, safety, hygiene, and infection-control standards.
  • Maintain accurate guest information and treatment notes as required.
  • Assist with maintaining product and treatment-room inventory.
  • Support spa operations and fellow team members as needed to ensure a seamless guest experience.
  • Maintain guest confidentiality and demonstrate professionalism and discretion at all times.
  • Support and consistently deliver Forbes Travel Guide service standards and Marriott luxury brand expectations.
  • Create meaningful guest connections by anticipating needs and providing warm, intuitive, and personalized service.
  • Participate in ongoing product education, service training, and professional development.
  • Maintain a polished and professional appearance consistent with The Joseph's luxury standards.
  • Perform additional duties as assigned by Spa leadership.

Benefits

  • Opportunity to develop your craft
  • Work in an environment where wellness, luxury, and personalized service come together
  • Help guests relax, restore, and feel genuinely cared for
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